CPPE risk management training
NOTE: The claims deadline for February 2019’s Quality Payments was Friday 1st March 2019. We will update these pages as soon as we know whether there will be a Quality Payments scheme in 2019/20. In the meantime, these pages are here for archive purposes.
Points available: 20 points (£640-£1,280) available.
- 80% of all registered pharmacy professionals working in the pharmacy on 15th February 2019 must have successfully completed the CPPE’s risk assessment training:
- The 80% is based on headcount, not full-time equivalents.
- It includes all registered pharmacy professionals – i.e. pharmacists, pharmacy technicians, and locums. It does not include pre-reg trainees.
- You also need to have a completed risk review available in the pharmacy for inspection. The review should be specific to a risk identified in your pharmacy and should have been completed by the pharmacy team, including:
- A description of the risks identified
- A risk rating/risk matrix based on:
- Probability of the risk occurring
- Severity of harm (or potential harm) caused by this risk
- Action plan explaining:
- What actions you are taking to reduce the risk
- Who is responsible for each action, and
- Timelines by which you will complete each action.
Accessing the CPPE training
- All pharmacy professionals registered with GPhC can access the CPPE risk management training for free.
- Visit the CPPE Quality Payments page, scroll down and click on ‘Risk management training – registered pharmacy professionals only’.
- You will need to log in to your CPPE account or create a new account if you don’t already have one.
- Work your way through the CPPE risk management guide – use the version on the website, as it has been updated since hard copies were sent out to pharmacies.
- Click to confirm that you have completed the guide.
- Complete the e-assessment.
- Download your certificate.
Conducting the risk review
- Don’t do the risk review until you have completed your CPPE risk management training. That’s because Sections 3 & 4 of the CPPE risk management guide (see above) explain how to conduct a risk review and reduce risks.
- Include the whole team in the risk review and make sure it’s on a risk specific to your pharmacy.
- This PSNC template helps you conduct the risk review and action plan. They have included an example of a completed review. If different people are responsible for different actions, make sure that’s clear in the ‘action’ section.
- You can also include other information in your risk review e.g. you could include a Root Cause Analysis (RCA). Pages 20-21 of the CPPE risk management guide explain how to do a RCA e.g. by using a fishbone diagram or ‘five whys’.
- Make sure you revisit your risk review and update it when actions have been completed.
- Certificates showing 80% of registered pharmacy professionals have completed the CPPE risk management training. You can log when staff complete their training with this form.
- A risk review and action plan available for inspection on the pharmacy premises, based on a risk specific to your pharmacy. You may wish to use this PSNC template.
Full guidance from NHS England
This tip-sheet is just a summary. You must also read the full NHS England guidance to make sure you meet the Quality Payments criteria. There are 3 key documents:
- Updated guidance for February 2019
- Gateway Criteria Guidance
- Quality Criteria Guidance