Safeguarding (Quality Payments)

The Quality Payments scheme for 2017/18 has now ended. We will update this section when we receive information about the final outcome and plans for any future Quality Payments.

Note: The information on this page is a summary of the requirements. We strongly advise pharmacies to read the full NHS England guidance as well – there are links at the end of this page.


Points available: 5 points (£320) available twice a year. You can claim in November even if you received this payment in April.

What’s involved

At least 80 per cent of registered pharmacy professionals working on 24th November must have achieved Level 2 safeguarding status for children and vulnerable adults in the last two years (i.e. between 25th November 2015 and 24th November 2017). If fewer than five registered professionals are working on 24th November, they all need Level 2 status to achieve the 80 per cent benchmark.

Evidence required & claims process

  • Make the relevant declaration in your NHS BSA Quality Payments submission.
  • Keep a record and evidence (e.g. CPPE certificates) in the pharmacy of who has completed Level 2 training and/or revalidation and when they did it.
  • If you claimed in April: Don’t assume you still qualify. Check at least 80 per cent of your registered pharmacy professionals have completed Level 2 training/revalidation since 25th November 2015.

What does 80 per cent of registered pharmacy professionals mean?

  • The 80 per cent is based on staff head count, not whole-time equivalents. Two pharmacists who job-share 50/50 count as two people, not one.
  • “Registered pharmacy professional” means registered pharmacists and pharmacy technicians. It does not include pre-registration graduates but NHS England recommends that they complete Level 2 safeguarding training anyway.
  • Locums working on 24th November are included in the staff head count so make sure they have Level 2 status.

CPPE Level 2 Safeguarding training: Children & vulnerable adults

All pharmacists and technicians registered with the General Pharmaceutical Council can access online Level 2 Safeguarding training from CPPE. (Other members of the pharmacy team can also access Level 1 Safeguarding training via that link.)

Evidencing Level 2 status if you don’t have a certificate

If you completed Level 2 safeguarding training with another provider and don’t have evidence of this, you should complete the CPPE e-assessment and download/print off your CPPE certificate. You may like to complete the CPPE module (see link above) to refresh your knowledge before doing the e-assessment.

Full guidance from NHS England

This tip-sheet is just a summary. You must also read the full NHS England guidance to make sure you meet the Quality Payments criteria:

Last updated 27th December 2017