Patient care leaflets & advice


  • The Self Care Forum publishes factsheets that help patients with a wide range of conditions including back pain, eczema and migraine. View the full list and download factsheets.
  • The NHS website ( also has excellent information that you can download for patients via this A-Z list of conditions.
  • Managing your infection: step-by-step guide. PSNC has produced this guide to help pharmacies advise patients on self-care for infections.

Minor Ailments Scheme

These care factsheets may be useful. You can download and print them for patients.

Providing personalised care

Pharmacies may find these resources on providing personalised care helpful. They have been produced by the Royal College of General Practitioners RCGP).


Toolkits & guidance


The RCGP PCC Network of Champions (online and in-person) brings together GPs, primary care colleagues and people with lived experience who share an enthusiasm for person-centred approaches to health and well-being. The network aims to promote person-centred care approaches in members’ own localities, feed into national pieces of work, represent the RCGP regionally and nationally for PCC among other activities.

Other useful leaflets / posters

Spice: Information and how to deal with an overdose – this two-sided document includes a picture guide to help people recognise signs of overdose and what action to take (Dec 2017)

The C Word: How we react to cancer today – pharmacies may find this Macmillan publication helpful in understanding and support patients/customers with cancer

Group A Streptococcal (GAS) infections – poster for injecting drug users (Feb 2017)