Salford COVID Update

‘Hot Site’

At the time of writing, available information about ‘hot site(s)’ in your area is given below.

Address  Telephone  Opening Times
St Andrews Medical Centre Eccles 07593 447811 08:00 – 20:00

Please Note: Patients are referred via their GP practice; there is no direct access / booking. It exists to support managing and monitoring unwell Covid patients who don’t require hospital admission.


“ further information will be added when its made available

Local Delivery Service


  • The service whereby community pharmacies could request additional driver support (provided by For Housing in association with Salford CVS) ceased on 14 August 2020, as a result of reduced demand.
  • Any patients who cannot collect medication themselves, arrange for a friend/neighbour/relative to do so, or have the pharmacy deliver, can still request assistance from the Spirit of Salford helpline: 0800 952 1000 or NHS Volunteer Responders 0808 196 3646  The NHS Volunteer Responders service is due to continue until at least December 2020.
  • This will be kept under review and pharmacies will be informed of any update via their premises email address


Volunteer Delivery Drivers 

Please note if you work for a company please check with your head office your company’s position on using volunteers before using them.

Please remember the first option is to ask the patient if they have someone who can collect for them.

Pharmacies should consider using volunteers to deliver medicines to patients as this will reduce the amount of contact the pharmacy team is having with patients e.g. one volunteer delivering to 10 patients means you are only seeing one person instead of ten thus reducing the risk of infection. This should also help reduce phone calls asking about deliveries.

For the purpose of this guidance volunteers are broadly split into two groups:

A)Re-deployed workers where you can satisfy yourself that appropriate checks have been completed, which may, where necessary include DBS checks by their employer.  Also could be familiar with entering the public’s homes to undertake specific tasks

B)Individuals belonging to a volunteer group who must also be DBS checked – these individuals will be providing their time and support free of charge to individuals through belonging to the volunteer group

Please ensure that you have conducted due diligence if you are going to use either re-deployed workers or volunteers.

Things to consider (please note this list is not exhaustive;

Background check

    1. Identity of the re-deployed public sector worker
    2. It would be reasonable to check for an ID badge
    3. Identity of the volunteer group / individual

DBS checked



There is free training available for delivery drivers which covers storage of medicines in transit, vehicle security, safe delivery and dealing with undelivered medicines. See the RPS for more details (scroll down the page to the table)

Signing delivery SOP


Suitability of medicines to be delivered – a conversation with the responsible pharmacist will identify which medicines can be delivered.

Re-deployed or volunteers should not be asked to deliver Schedule  2 and 3 CDs


COVID-19 Testing

We would advise contractors to either access a test via the national test centre OR via the local testing arrangements.

National Testing 

Frontline workers, including community pharmacy staff in England, can access free testing for COVID-19, via the Department of Health and Social Care’s (DHSC) national testing service.

Testing will allow those currently unable to return to work because they or a member of their family or household have symptoms of coronavirus to know whether they do have the virus.

An online portal developed by the Care Quality Commission (CQC) will be used to allow community pharmacy staff, to book a test at one of the national test centres. This online portal is a temporary facility and it will be replaced by a permanent digital booking system; updated details of how to book a test will be provided when the new system goes live.

Testing has been available to some community pharmacy staff over the last few weeks, where this was organised at a local level by the NHS (see below)

For information about eligibility and how to access testing at a national test centre click here

You can also view guidance in the government website

In line with national guidance, NHSE/I are mobilising testing for health and social care staff.

Eligibility for testing is as follows:

  • Self-isolating because NHS worker is symptomatic: In this instance the NHS keyworker is the only eligible person in their household to receive a COVID-19 test. No other members of their household are eligible.
  • Self-isolating because an adult (over 18) in their household is symptomatic, but the key worker is not: In this instance only the adult household member(s) of the NHS keyworker is eligible to come to a test centre to receive a COVID-19 test. It is that household member(s) whose data must be collected and sent to The National Test Centres – with the key workers name noted. The key worker will not receive a test. If more than one household member is symptomatic, but not the NHS worker, then all household members should be tested.
  • Self-isolating because a child (under 18) in their household member is symptomatic, but the key worker is not: we are awaiting further guidance on this
  • Self-isolating for other reasons: If the NHS keyworker is self-isolating for other reasons and is not themselves symptomatic, they are not eligible to be tested


Local Testing 


This update contains important information for community pharmacy teams about the ongoing response to the COVID-19 pandemic.