Salford volunteer information – Locality medicine delivery support for vulnerable patients

Locality medicine delivery support for vulnerable patients

We are aware there is unprecedented demand for ‘delivery services’ on the back of the government announcement some 18 days ago, however, we are yet to see a defined national pathway for this, and it is not a commissioned service.

In terms of the national discussions, all indications are these for shielded patients only, but the need is wider. Our colleagues in our localities have been working with local organisations to set up hubs from where patients can appoint a volunteer to collect medication on their behalf from the pharmacy and we are able to share locality hub information for your locality below.

For patients who are isolating and in need you are able to signpost them to the hub who will co-ordinate collection of the medication with the patient directly. The volunteer will attend the pharmacy, confirm the patient details and show their ID. You may receive a call ahead of their visit to confirm the medication is ready for collection.

NB. The information below has been collated to ensure Community Pharmacies can easily signpost patients into the service. The request to use this service must come from the patient directly and is not the responsibility of the pharmacy.



Hub set up

Hub Contact Details

Personnel type collecting meds

Other useful information

Salford Salford City Council’s Spirit of Salford is the central point of contact. There is no volunteer led hub.

0800 952 1000

May be volunteers registered with the Spirit of Salford or Salford City Council staff.  Additionally, there are currently 580+ emergency response volunteers registered with Salford CVS and a number of organisations offering staff time Salford CVS manages Voluntary Services across the city and is co-ordinating the VCSE response to the crisis. It brokers volunteers across the system (e.g. Pharmacy Delivery, Food Banks, etc.). Requests for support are made via or 0161 787 7795. They act as brokers to approach volunteers/organisations/local businesses to meet specific requests (e.g. Volunteer driver needed, 4 hours a week on a Sundays, own car required…..).