Training and Events


Upcoming Events, Training and Webinars

Ongoing Training and Resources 

Primary Care Excellence Health and Wellbeing Pilot

A pilot health and wellbeing scheme is being developed for all primary care staff in Greater Manchester. The programme will be known as Primary Care Excellence and is due to run until April 2022. as part of their first initiative they will be offering training to any member of staff who would like to be a health and wellbeing champion.  To access training see the attached flyer.

Please share all of this information with your teams. If you would like further updates and information please email primarycare.excellence@nhs.net


CPPE Training: Health Inequalities 

The Centre for Pharmacy Postgraduate Education (CPPE) has launched a Health inequalities e-learning programme and associated e-assessment.

This e-learning has been specially designed to support pharmacists, pharmacy technicians, and trainees within these roles to develop the skills and knowledge required to reduce health inequalities within their local communities and among those they serve.


Advanced Assessment, Diagnostics and Clinical Reasoning (MMU)

This unit will enable learners to develop the assessment, clinical reasoning and diagnostic knowledge and skills in order to synthesise information from a variety of sources, including patient histories, physical examination and diagnostic tests and to differentiate between normal and abnormal findings.

Credits: 20 credits at level 7

This course is intended for nurses, AHPs and pharmacists who have undertaken a minor illness course or physical assessment course and who would like to undertake further study in physical assessment and clinical reasoning and interpretation of common blood and microbiological tests.

Apply now by following the steps outlined here.


Managing Medical and Clinical Complexity (MMU)

This unit will equip learners with the knowledge and skills to understand and manage the complexities of working with people who have multiple health conditions as well as including physical, mental and psychosocial needs.

Credits: 20 credits at level 7

This course is intended for nurses, AHPs and pharmacists who have undertaken a minor illness course or physical assessment course and who are managing or will be managing patients with complex problems.

Apply now by following the steps outlined here.


HEE eLearning for Pharmacy Practice and Supervisors

The elearning sessions, launched by HEE with the University of East Anglia, De Montfort University and Keele University, have been developed for those in the pharmacy sector who are involved in the training of others, ranging from supervising shadowing experiences, to having educational supervisory roles across a range of settings including community pharmacies.

The resources aim to provide supervisors with the knowledge and skills needed to gain confidence and satisfaction from their practice and educational activities and enhance their contributions to the development of a highly skilled pharmacy workforce.

Module 1, Core Skills: Introductory level topics relevant to practice and educational supervision. This module is recommended for all as an introductory module or to refresh existing knowledge

Module 2, Enhanced Skills: A deeper learning approach to topics relevant to practice and educational supervision, providing context for specific programmes/learner groups. This module is recommended for practice and educational supervisors involved in specific regulated pharmacy training programmes and those who wish to develop their skills further

Each module takes approximately 2 hours to complete and covers a range of topics. Access the programme and more information here.


 PCC Health Coach Plus Programme

For Health Care Professionals who may need to use health coaching techniques.

This is a two-day, four module training programme designed to provide healthcare professionals in primary care, secondary care and in the wider community and voluntary sectors with the knowledge, skills and confidence to incorporate health coaching techniques in their role.

Health coaching is an increasingly recognised and valued approach throughout the health and wider care sectors that helps people to gain the knowledge, skills and confidence to become active participants in their own care, empowering them to engage in self-management activities that will improve their long-term health and wellbeing.

NEW DATES AVAILABLE:

  • Wednesday 22 September (am/pm)
  • Thursday 23 September (am)
  • Wednesday 6 October 2021 (pm)

For full details including booking information please click here.


CPPE Health Inequalities E-Learning Programme and Assessment

The Centre for Pharmacy Postgraduate Education (CPPE) has launched a Health inequalities e-learning programme and associated e-assessment.

The e-learning, which takes approximately two hours of study time, aims to support individuals to work with their teams to develop the appropriate knowledge and skills required to take action to tackle health inequalities on both a local, community level and with those that they serve.

The learning is intended for pharmacists, pharmacy technicians, trainee pharmacists and trainee pharmacy technicians.


Boehringer Ingelheim Training sessions

Boehringer Ingelheim have organised a number of 30 minute training sessions around a range of topics

The 30 minute sessions can take place virtually face to face and include learning accredited by the Royal College of General Practitioners (RCGP)

At the end of each session you will receive a certificate of attendance and a reflective log.

The modules on offer are as follows

  • CRM and T2D Theory
  • CRM and T2D Theory Into Practice
  • Diabetic Foot Care
  • Performing A Diabetic Foot Check
  • Language Matters
  • Individualising Care
  • Obesity ,Diet And Lifestyle Part 1 And 2
  • CV Disease In T2D

If you are interested in taking part in one or more of these sessions please contact lisa.finlay@boehringer-ingelheim.com


CPPE: Substance Use and Misuse E-Course

The Centre for Pharmacy Postgraduate Education (CPPE) is pleased to announce the launch of the Substance use and misuse e-course. This self-directed e-course has been developed to support pharmacy professionals to provide person-centred care for people who use and misuse substances.

Click here for more information and to access the programme


Flu Vaccination Training 2021/22

Greater Manchester Healthcare Academy have announced four Flu Vaccination training events for the month of May. Further information and details on how to book your place can be found below.

  • Sunday 5th September 2021, 08:30 – 13:00, Clayton Hotel Manchester Airport, Outwood Lane, Manchester, M90 4HL, Book here.
  • Sunday 5th September 202, 13:30 – 18:00, Clayton Hotel Manchester Airport, Outwood Lane, Manchester, M90 4HL, Book here.

Due to popular demand, ECG are considering arranging additional vaccination training for later on in the year. If you’re interested in attending vaccination training for the 2021-22 season please complete this survey to help us better understand levels of demand. We will inform contractors of any further updates.

In addition it is important to note that normal training requirements for pharmacists providing the service are being reinstated for the 2021/22 season. This means pharmacists who are now due to undertake their refresher face-to-face training for both injection technique and basic life support (including administration of adrenaline) will need to do so this year.

Find further information here


NHS Leadership Academy: Primary Care Support Offers

This includes training to enhance influencing skills, support handling change, support with virtual leadership, and many more! Find all the Primary Care Support Offers here.

Next session:

Shape and Influence Culture

19 August, 1pm – 3pm. Book your place here.


 HEE – Help Shape Post-Registration Training

If you’d like to contribute to helping HEE identify gaps/needs around post-registration education and training, please contact Rachel MacDonald at Rachel.macdonald15@nhs.net  or by calling 07990019360


Leadership Development Programme for Pharmacy Leads – September Dates

This leadership development programme for pharmacy leads is designed to allow delegates the space and time to consider their impact as a leader on themselves, their teams, as well as the wider system.

During the 3 hour session, participants will embark on a development journey that builds the foundations to form a sustainable peer support group. Reflecting on recent experiences participants will be supported to develop their leadership both personally and as teams.

Book your place at the below dates:

Thursday 9th September (6.30-8.30pm)

Thursday 16th September (6.30-8.30pm)

Find further information here.


Liva Healthcare Coaching Programme for Type 2 Diabetes

Liva Healthcare has organised coaching sessions with type 2 diabetes who have been prescribed Rybelsus® from Novo Nordisk. Pharmacists can refer adult patients to the programme which will provide them information from qualified dietitians and nutritionists.

Click here for instructions on how patients can sign up.


GMHCA Training Support

1. Quick reference Guide: Recognising symptoms of cancer in community pharmacy

This guide has been developed to help recognise possible signs of cancer. With the launch of the GP CPCS, community pharmacy has the opportunity to question patients in more depth and understand if the minor ailment is negligible or if the symptom or sign is one of a more serious condition.

2. GMHCA Resilience Training

The aim of this training is to help you build resilience and adapt better to life-changing situations.


Covid-19 Vaccination Training

Those preparing to deliver the Covid-19 vaccination will need to complete a number of training requirements. Please see training and useful resources below:

You can find more information on the CPPE website, RPS website, and GMLPC website pages. If you have any questions please email enquiries@gmlpc.org.uk


CPPE Spring/Summer Workshops 2021

The below training courses can be completed at any time. 

This programme aims to support pharmacists and pharmacy technicians in any sector of practice to provide a person-centred holistic approach to palliative care which goes beyond the supply of medicines.

We have designed this e-course to give you knowledge and understanding of the structure and function of the respiratory tract and the clinical aspects of common respiratory diseases. The course will help you in everyday practice with the promotion of health and wellbeing, management of chronic conditions and optimising medicines to help prevent ill health and make a difference to the lives of people living with respiratory conditions.

Our new programme will help you consider how you can make your pharmacy more inclusive and improve the patient experience for the transgender and non-binary community.

The aim of this e-course is to build the confidence and competence of newly qualified community pharmacists who have had a significant break in their training due to the pandemic. This includes those that completed their pre-registration training but were unable to find employment as a provisionally registered pharmacist, and those who were unsuccessful in the pre-registration assessment and were removed from the provisional register.

Find all upcoming CPPE Spring/Summer workshops here


E-learning for Healthcare – ‘All Our Health’ Programme

Public Health England’s All Our Health framework is a call to action to all health and care professionals to embed prevention within their day to day practice. The programme includes educational materials, tools and resources, to help healthcare professionals make an even greater impact in preventing illness and promoting wellbeing.

The All Our Health e-learning sessions have been developed to provide a bite-sized introduction to the wide range of topics covered within the All Our Health framework. You can dip in and out of the content as and when you need it.

There are 25 e-learning sessions available covering a wide variety of public health topics including obesity, alcohol, antimicrobial resistance, immunisation, and mental health and wellbeing.

Start the session of your choice by clicking here

View the full range of the All Our Health topics here.


Diabetes eLearning Programme

AstraZeneca and EDEN have collaborated to develop an eLearning programme specifically for pharmacists.

The modules have been designed and developed to update all Pharmacists in the latest guidance in accordance with the ‘An Integrated Career and Competency Framework for Pharmacists in Diabetes’ framework.

Each interactive module should take between 30 – 60 minutes and is certified at the end with 60 minutes for CPD.

All modules have been accredited by the UK Clinical Pharmacy Association (UKCPA) and are available in Foundation and Advanced Stage One levels.

Click here to register to access the programme.


GP CPCS Contractor Webinars 2021

The Greater Manchester Healthcare Academy (GMHCA), CHL, Bolton LPC, and Greater Manchester LPC (GMLPC)  hosted a series of webinars that aimed to provide a better understanding of GP CPCS to help contractors prepare for the rollout in Greater Manchester. 

Webinar Resources

 Webinar slides These can be used for reference and to support with team briefings
Webinar recording This can be accessed by colleagues who were unable to attend the GP CPCS webinar
Briefing for pharmacy teams This provides a summary of the service background, pathway and benefits and can be used to supplement the national documentation
Briefing for general practice  This can be shared with general practice or PCN colleagues requesting information on the service and includes suggested next steps
Annex F Requirements These will need to take place before the £300 set up fee can be claimed with guidance and resources to support completion
Virtual Outcomes flyer Overview of virtual outcomes modules which can be accessed by community pharmacy teams
Locum guide To be printed off and completed by individual pharmacies to ensure locums/relief colleagues can successfully check and action GP CPCS referrals

If you have any queries about the webinars please contact helen@cpgmhealthcare.co.uk

We also encourage contractors to attend one of the RPS CPCS workshops. These events will support clinical assessment skills which will be utilised in consultations with patients referred as part of the CPCS.


GM Wellbeing Toolkit

The Greater Manchester Wellbeing Toolkit has been created for colleagues in health and care, included the NHS and social care, as well as those in the voluntary sector, those delivering health and care services in the private sector and our unwaged workforce too.

Developed by the Greater Manchester Health and Social Care Partnership (GMHSCP), this interactive online toolkit brings together all the great wellbeing initiatives and resources that are available in Greater Manchester in one place. It provides support on keeping well physically, practically and psychologically, as well top tips on how you can support those around you and seek help for yourself or someone you know when it’s needed.

You can digest the whole toolkit at once or skip to the sections that are relevant to you.

Download the toolkit here

Introductory Workshops to GM Wellbeing Toolkit

You can also join an introductory workshop to get an insight to the GM Wellbeing toolkit, with practical tools and tips on how to Looking After Yourself and Your Team.

Find next available dates here

Please direct any queries or feedback to gm.workforce@nhs.net



 Covid-19 Myth-Busting Resources

Please see below for some useful resources that address myths surrounding Covid-19 and the vaccination.

  • Joint Committee on Vaccination and Immunisation (JCVI): advice on priority groups – who’s being vaccinated and in what order. Read the full guidance here
  • Everything you need to know about coronavirus in  Manchester – Health chiefs answer your questions on coronavirus, the vaccine rollout and how Manchester is tackling the disease. Watch the video here
  • The Caribbean and African Health Network (CAHN) address questions on the vaccine and the impact of Coronavirus on this community. Watch the video recording here.
  • The Caribbean and African Health Network (CAHN) address myths about Coronavirus including origin, transmission, and prevention. Watch the video here
  • The British Islamic Medical Association have myth-busting resources available in different languages including Urdu, Tamil, Arabic, Polish, and Kurdish. Access all the resources here.
  • AskDoc has a variety of useful resources including videos on test and trace, useful contacts, and symptoms. These are available in different languages including Urdu, Sylheti, Punjabi, and Bengali. Access the resources here. 
  • World Health Organisation: Advice for the public including myth-busters, useful videos, and information on how to effectively wear masks. Access the resources here.
  • BBC News addresses common questions surrounding the safety of the vaccines, side-effects, and the role of trials. Read the full article here.
  • The Big Picture – Roshan M Salih talks about the impact of Coronavirus on the Muslim community and the main issues they face each week. Watch the full video here (first 15 mins). 

Cancer Research UK Talk Cancer Training for Pharmacy

Cancer Research UK would like to invite community pharmacy teams to take part in their ‘Talk Cancer for Pharmacy‘ live online workshops. The training is designed to equip and empower all community pharmacy staff to raise cancer awareness as part of their role. Workshops focus on building trainees’ practical and conversational skills, so they can have supportive conversations about how people can reduce their cancer risk, the importance of early detection, and cancer screening.

Workshops can be commissioned for groups of up 40 staff, with a bursary scheme in place to offer free workshops to eligible groups. You can check your eligibility and find out more here.

For further information including details on how to participate please click here.

Or get in touch with the Talk Cancer team:

Email: Talkcancer@cancer.org.uk

Phone: 020 3469 8111


BOPA “Let’s Communicate Cancer” Series

The British Oncology Pharmacy Association (BOPA) has launched free educational e-learning modules on how to discuss cancer.

It is presented as bite-sized videos, animation, quizzes and slide shows. The e-learning will give you and your team the confidence and knowledge to better help your cancer patients – from early diagnosis through treatment.

To access the ‘Let’s Communicate Cancer Series’ click here. 

Healthy Living Pharmacy (HLP) – Given that the Healthy Living Pharmacy (HLP) requirements became a part of the new Terms of Service for all pharmacies from 1st January 2021, pharmacies may wish to take advantage of this free training to up-skill their teams ahead of considering any cancer awareness activities as part of their ongoing health promotion activities.


 Safeguarding Awareness Training for Those Entering Homes During Covid-19

‘It’s Your Call’ is a free online training course developed by the National Society for the Prevention of Cruelty to Children (NSPCC) for workers who are in a well-placed position to spot emerging safeguarding concerns through entering people’s homes. This may include delivery drivers or members of primary care teams.

The risks to children may have intensified during the pandemic because of an increase in stress among parents or caregivers, increase in vulnerability to certain types of abuse, and a reduction in normal protective services.

The training will provide participants with the tools needed to help identify those at risk who may be hidden due to the Covid-19 lockdown.

Access the training here.

Individuals can get in touch with the NSPCC by calling 0808 800 5000 between 8am-10pm (Monday-Friday), and from 9am-6pm on weekends.


HEE Advanced Practice Training Opportunity

Health Education England Northwest (HEE) will soon be opening the application process for advanced practice training. If you think that this would be beneficial in developing your role please express your interest by speaking to your organisation’s advanced practice lead.

Please note: Funding is for the organisation not the learner. Applications must be completed by organisations not potential students, and only require a single application form..

For more information click here 

Please direct any queries to medicinesoptimisation.north@hee.nhs.uk


Covid-19 Community Pharmacy Webinars

The GM Healthcare Academy in partnership with GM and Bolton LPCs supported by Pharmacy Complete  hosted a series of Covid-19 Community Pharmacy Webinars.

Together with our Academy training partner Pharmacy Complete, we ran fortnightly Covid-19 update webinars for all our contractors, community pharmacists and their teams across Greater Manchester.

We provided national and local GM updates to ensure you could keep up to date with the latest developments This was to ensure you quickly had access to all the latest information in one place, to know where to find out more and to understand the impact on you.

All links to the recordings of the webinars are hosted here

We would sincerely like to thank you and your teams working at the frontline of healthcare for your continued support for your patients and communities.

#KeepSafe #Allinthistogether


New Discharge Medicines Service (DMS)

Toolkit and E-Learning Modules

NHSE&I have today (15th January 2021), published the NHS Discharge Medicines Service (DMS) Toolkit, which aims to assist and support cross-sector implementation of the DMS as an Essential service in all NHS community pharmacies in England from 15th February.

Further information can be found here, including a checklist to help with guidance on required actions.

The NHS MDS E-learning and assessment modules are also now live on the CPPE website. Access the modules here.

CPPE – Learning programmes and assessments

NHS Discharge Medicines Service: improving outcomes for patients transferring care – Click here


Looking After You Too – Coaching Support for Primary Care Staff

Recognising that frontline primary care staff are facing unprecedented challenges through Covid-19, a programme offering individual coaching support was launched on 24 April.

The aim is that this service will support psychological wellbeing and resilience among staff and provide them with opportunities to process experiences, develop coping skills, deal with difficult conversations and develop strategies for self-management in difficult circumstances, so that they can continue to deliver high quality care to patients.

Feedback to dates shows the offer helps colleagues to feel:
• supported to continue through the Covid-19 crisis ensuring their wellbeing and resilience is supported, limiting absenteeism and burnout
• listened to
• able to move on

Services are available 7 days a week, either by phone or video chat.

For further information please click here.

You can book sessions online at https://people.nhs.uk/lookingafteryoutoo


Other NHS Mental Health and Wellbeing Support Resources

NHS England and NHS Improvement (NHSE&I), as part of their #LookingAfterYouToo and #LookingAfterYourTeam initiatives, are offering NHS primary care leaders and teams confidential coaching to build wellbeing resilience and positive team cultures. PSNC has confirmed with NHSE&I that this offer applies to LPCs teams as part of the wider NHS family.

Resources for Contractors

NHSE&I has made significant free wellbeing resources available to contractors and their teams, and, as employers, contractors may also have additional arrangements on top of these via employee assistance programmes.

The NHSE&I support includes a range of options to support staff health and wellbeing, including:

  • Support now – access to helplines, a text line and various wellbeing apps.
  • Support offers – access wellbeing support such as counselling and coaching, and support with bereavement, substance misuse, gambling and financial wellbeing.
  • Support for all leaders – access coaching, mentoring and leadership support circles.
  • Support for executive leaders – access 1:1 psychological support, mentoring, chief executive common rooms, and other leaders’ stories.