Training and Events


Health Education England (HEE)

Community Pharmacy Consultation service (CPCS)

Centre for Pharmacy Postgraduate Education (CPPE )

New Discharge Medicines Service (DMS) 

GM Healthcare Academy (GMHCA)

Cancer Research ‘Talk Cancer for Pharmacy‘ Training

Review Steering Group (RSG)

All Training and Events Listed Below

Webinar: Overview of Type 2 Diabetes – Thinking Beyond HbA1c Managing CV risk in Patients with Type 2 Diabetes

As part of the Boehringer Ingelheim and Lilly Diabetes Alliance Meeting Programme, colleagues are invited to attend a webinar focusing on Type 2 Diabetes with speaker Nicky Jackson, Diabetes Specialist Nurse, Medical Education Associate.There will also be an opportunity for you to get your questions answered in the Q&A session.

The webinar will be held on Thursday 15th April from 1:30-3:45pm. 

Book your place by following this link or by contacting (Tel: 07774155953)

GM Wellbeing Toolkit

The Greater Manchester Wellbeing Toolkit has been created for colleagues in health and care, included the NHS and social care, as well as those in the voluntary sector, those delivering health and care services in the private sector and our unwaged workforce too.

Developed by the Greater Manchester Health and Social Care Partnership (GMHSCP), this interactive online toolkit brings together all the great wellbeing initiatives and resources that are available in Greater Manchester in one place. It provides support on keeping well physically, practically and psychologically, as well top tips on how you can support those around you and seek help for yourself or someone you know when it’s needed.

You can digest the whole toolkit at once or skip to the sections that are relevant to you.

Download the toolkit here

Introductory Workshops to GM Wellbeing Toolkit

You can also join an introductory workshop to get an insight to the GM Wellbeing toolkit, with practical tools and tips on how to Looking After Yourself and Your Team.

Book your place by clicking the following links:

Please direct any queries or feedback to

 Covid-19 Myth-Busting Resources

Please see below for some useful resources that address myths surrounding Covid-19 and the vaccination.

  • Joint Committee on Vaccination and Immunisation (JCVI): advice on priority groups – who’s being vaccinated and in what order. Read the full guidance here
  • Everything you need to know about coronavirus in  Manchester – Health chiefs answer your questions on coronavirus, the vaccine rollout and how Manchester is tackling the disease. Watch the video here
  • The Caribbean and African Health Network (CAHN) address questions on the vaccine and the impact of Coronavirus on this community. Watch the video recording here.
  • The Caribbean and African Health Network (CAHN) address myths about Coronavirus including origin, transmission, and prevention. Watch the video here
  • The British Islamic Medical Association have myth-busting resources available in different languages including Urdu, Tamil, Arabic, Polish, and Kurdish. Access all the resources here.
  • AskDoc has a variety of useful resources including videos on test and trace, useful contacts, and symptoms. These are available in different languages including Urdu, Sylheti, Punjabi, and Bengali. Access the resources here. 
  • World Health Organisation: Advice for the public including myth-busters, useful videos, and information on how to effectively wear masks. Access the resources here.
  • BBC News addresses common questions surrounding the safety of the vaccines, side-effects, and the role of trials. Read the full article here.
  • The Big Picture – Roshan M Salih talks about the impact of Coronavirus on the Muslim community and the main issues they face each week. Watch the full video here (first 15 mins). 

Cancer Research UK Talk Cancer Training for Pharmacy

Cancer Research UK would like to invite community pharmacy teams to take part in their ‘Talk Cancer for Pharmacy‘ live online workshops. The training is designed to equip and empower all community pharmacy staff to raise cancer awareness as part of their role. Workshops focus on building trainees’ practical and conversational skills, so they can have supportive conversations about how people can reduce their cancer risk, the importance of early detection, and cancer screening.

Workshops can be commissioned for groups of up 40 staff, with a bursary scheme in place to offer free workshops to eligible groups. You can check your eligibility and find out more here.

For further information including details on how to participate please click here.

Or get in touch with the Talk Cancer team:

020 3469 8111

The Interim Foundation Pharmacist Programme: An opportunity for you to support your provisional registrants – deadline now extended!

Are you working with, or know someone who is working with, a provisionally registered pharmacist (PRP)? If yes, then please encourage your PRP to sign up to the Interim Foundation Pharmacist Programme (IFPP) – a fully funded programme developed by Health Education England (HEE). The deadline to signing up to the programme has been extended to 10 May 2021.

Click here for more information.

Safeguarding Awareness Training for Those Entering Homes During Covid-19

‘It’s Your Call’ is a free online training course developed by the National Society for the Prevention of Cruelty to Children (NSPCC) for workers who are in a well-placed position to spot emerging safeguarding concerns through entering people’s homes. This may include delivery drivers or members of primary care teams.

The risks to children may have intensified during the pandemic because of an increase in stress among parents or caregivers, increase in vulnerability to certain types of abuse, and a reduction in normal protective services.

The training will provide participants with the tools needed to help identify those at risk who may be hidden due to the Covid-19 lockdown.

Access the training here.

Individuals can get in touch with the NSPCC by calling 0808 800 5000 between 8am-10pm (Monday-Friday), and from 9am-6pm on weekends.

HEE Advanced Practice Training Opportunity

Health Education England Northwest (HEE) will soon be opening the application process for advanced practice training. If you think that this would be beneficial in developing your role please express your interest by speaking to your organisation’s advanced practice lead.

Please note: Funding is for the organisation not the learner. Applications must be completed by organisations not potential students, and only require a single application form..

For more information click here 

Please direct any queries to

CPPE North West Newsletter and Training Resources

Centre for Pharmacy Postgraduate Education (CPPE ) have published their North West December newsletter for all pharmacy professionals in the North. It highlights some useful resources available to help support pharmacy professionals personal development over the coming 12 months, including online workshops, e-Learning programmes, and resources specifically for hospital pharmacy teams, pharmacy technicians, and professionally registered pharmacists.

View the CPPE North West December newsletter here

Click here to view details about current and upcoming online workshops.

Covid-19 Training for Contractors

This programme has been created by Health Education England e-Learning for Healthcare (HEE e-LfH) in response to the Coronavirus (COVID-19) global pandemic, and includes key materials to help the health and care workforce respond to Coronavirus.

The programme is freely available to colleagues working in the NHS, independent sector and social care. There are resources available for individual roles.

Content now available in the COVID-19 programme includes:

  • Essential Guidance from the NHS, UK Government, WHO and BMJ
  • Public Health England – Personal Protective Equipment (PPE)
  • Infection Prevention and Control
  • Resources for Staff Working in Critical Care Setting
  • Resources for Staff Working in Acute Hospital Setting
  • Resources for Staff Working in Primary Care and Community Setting
  • Resources for Staff Working in a Mental Health and Learning Disabilities Setting
  • Resources for Nurses, Midwives and AHPs Returning to work, being Redeployed or Up-Skilled
  • Resources for other Healthcare Staff Returning to Work
  • Resources for End of Life Care COVID-19
  • Resources for Specific Professions
  • Resources for Volunteers supporting Health and Social Care
  • Critical Care and Ward-Based Equipment Guides
  • Staff Wellbeing and Resilience during COVID-19

Access the programme here.

Covid-19 Community Pharmacy Webinars

The GM Healthcare Academy in partnership with GM and Bolton LPCs supported by Pharmacy Complete  hosted a series of Covid-19 Community Pharmacy Webinars.

Together with our Academy training partner Pharmacy Complete, we ran fortnightly Covid-19 update webinars for all our contractors, community pharmacists and their teams across Greater Manchester.

We provided national and local GM updates to ensure you could keep up to date with the latest developments This was to ensure you quickly had access to all the latest information in one place, to know where to find out more and to understand the impact on you.

All links to the recordings of the webinars are hosted here

We would sincerely like to thank you and your teams working at the frontline of healthcare for your continued support for your patients and communities.

#KeepSafe #Allinthistogether

New Discharge Medicines Service (DMS)

Toolkit and E-Learning Modules

NHSE&I have today (15th January 2021), published the NHS Discharge Medicines Service (DMS) Toolkit, which aims to assist and support cross-sector implementation of the DMS as an Essential service in all NHS community pharmacies in England from 15th February.

Further information can be found here, including a checklist to help with guidance on required actions.

The NHS MDS E-learning and assessment modules are also now live on the CPPE website. Access the modules here.

CPPE – Learning programmes and assessments

NHS Discharge Medicines Service: improving outcomes for patients transferring care – Click here

GMLPC and GM Healthcare Academy events

To view our upcoming events list click here.

GM Healthcare Academy

We have created GM Healthcare Academy in partnership with other organisations as the key vehicle for coordinating and delivering training, support and workforce development for community pharmacies in Greater Manchester. The Academy is a partnership between the NHS, community pharmacy, and key education and training providers. The majority of our training and education events are now run under the GM Healthcare Academy. Please ensure you read our cancellation policy when booking onto events.

Looking After You Too – Coaching Support for Primary Care Staff

Recognising that frontline primary care staff are facing unprecedented challenges through Covid-19, a programme offering individual coaching support was launched on 24 April.

The aim is that this service will support psychological wellbeing and resilience among staff and provide them with opportunities to process experiences, develop coping skills, deal with difficult conversations and develop strategies for self-management in difficult circumstances, so that they can continue to deliver high quality care to patients.

Feedback to dates shows the offer helps colleagues to feel:
• supported to continue through the Covid-19 crisis ensuring their wellbeing and resilience is supported, limiting absenteeism and burnout
• listened to
• able to move on

Services are available 7 days a week, either by phone or video chat.

For further information please click here.

You can book sessions online at

Past events

Answer Cancer Training Sessions

Let’s Talk Cancer, Let’s Choose To Challenge!

Wednesday 24th March 2021 6.00pm Online

To celebrate International Women’s Day Answer Cancer have spent the whole of March choosing to challenge health inequalities! Although our month of celebration is coming to an end, we want conversations around cancer awareness and health inequalities to continue.

We’re delighted to invite YOU to attend to our Let’s Talk Cancer, Let’s Choose to Challenge online event on 24th March, 6pm-7pm via Zoom. This will be a wonderful opportunity to learn more about what cancer screening programmes are available to you – making sure you are in a position of power over your own health.

Since Cancer is everyone’s business – everyone’s invited! If you live or work in Greater Manchester and you want to learn more about cancer prevention, please book a ticket to attend this event.

Book Your Place

Training: Women & Cancer

Wednesday 10th March 2021, 10.30am via Zoom

To celebrate International Women’s Day, this course focuses on promoting positive health, wellbeing and cancer awareness & prevention messages for women and those with an interest in women’s health. This training seeks to show women how they can protect themselves and share key messages through their networks that may help family, friends and co-workers do the same. This session will be fun and interactive, with practical tips that women can takeaway and share with others.

This session is open to anyone living within the Greater Manchester area with an interest in promoting positive cancer awareness messages to family/friends/work colleagues or anyone else within your local community.

Book Your Place

Drop-In and Induction Sessions

Whether you are a new or existing Answer Cancer Champion, please come along to one of our regular Drop-In or Induction sessions to keep in touch with the programme, find out latest news, and meet other Champions.

Induction sessions are designed for new Answer Cancer Champions to introduce you to the programme and give you all of the information you need to get started.

  • Monday 8th March 2021,12.00pm – Book Here
  • Saturday 20th March 2021, 11.00am – Book Here

Drop-In sessions are informal events with no pre-booking required. Just come along and get involved.

  • Wednesday 17th March 2021, 5.30pm – Join Here

We hope to see you at one of these events!

Review Steering Group (RSG) Engagement Sessions

The community pharmacy Review Steering Group (RSG) has announced two upcoming engagement events:

For community pharmacy contractors: ‘Your Representation, Your Say’ Tuesday 9th March at 7.30pm. 

In this session, contractors will have a reminder of the key issues identified by the independent review, learn about the work of the RSG to date and next steps, and have the chance to ask questions about the RSG. Feedback from the meeting will shape how the RSG engages with contractors over the coming months.

Please note: a recording of the event will be available after the event, but the live event is not open to LPC Members and employees unless they are also contractors and wish to attend in that capacity. This is to ensure that the RSG hears the voice of contractors directly.

Book your place here

LPC Chairs and Chief Officers: Meeting of LPCs and PSNC – Wednesday 17th March at 9.30am

At this session, LPC Chief Executives and employees will have the opportunity to hear from RSG members, put forward their views, and ask questions about the RSG. This event will also include an update from the RSG.

For further information and to book your place please click here.

 NHSE/I Wellbeing Event

NHSE&I are hosting a virtual, interactive, and engaging event to help begin the conversation into the wellbeing needs of the Primary Care workforce and how to collaboratively support those needs. This online event will be held on Wednesday 3rd March, 1pm – 3pm. 

This event is the starting point of an ongoing and collaborative conversation in this area, with further events to be held in the future.

RPS CPCS Workshops for Bolton and GMLPC contractors

Tuesday 16 February, 7-9.30pm & Tuesday 23 February 7-9pm (LPC) Available dates below – Click here for more information and to book your place.

Tuesday 16 February, 7-9.30pm &
Tuesday 23 February 7-9pm

Wednesday 17 February, 7-9.30pm &
Wednesday 24 February, 7-9pm

 CPPE training

University of Manchester: Free masters-level CPD modules

The University of Manchester is offering free master’s-level courses that community pharmacists can access until March 2020, thanks to funding from the Pharmacy Integration Fund and Health Education England. You can choose from a suite of 18 online distance-learning modules for community pharmacists. Four modules are fully funded per pharmacist which will lead to the qualification of Certificate in Advanced Community Pharmacy Practice (which can be topped up to Diploma or MSc at a later date). Find out more.

GPhC’s new inspection regime, NHS Service Finder & cervical cancer health campaign (26th Feb 2019)

Damian Day, Head of Education, spoke on our consultation on initial education and training standards for pharmacists and Akhtar Malik, Inspector, provided an update on regulating registered pharmacies.

NHS Service Finder Session: 

NHS Service Finder is a free to use web based tool provided by NHS England, giving access to the Urgent and Emergency Care (UEC) Directory of Services. NHS Service Finder aims to help clinicians identify what services are nearby, enabling a clinician to clinician discussion, for advice and guidance or a potential patient referral.

With the multitude of services now available for patients it is very difficult, impossible even, for anyone to remember what services are out there and the latest information about them.  This is a valuable tool to find appropriate services for patients rather than signposting them to Emergency Departments which are always open but not necessarily best placed to manage every problem. This tool will support referring patients to the most appropriate service for them and help to reduce the pressure on Emergency Departments.  The Directory of Services is actively maintained by commissioners and NHS Service Finder is designed to be user friendly allowing for straight forward searches for services that are open for a particular condition or type of service by location.

Please find the handout here.

Cervical Cancer awareness session: 

Slides from this presentation: Pharmacy Cervical Presentation

FMD, Quality Payments and NHS Data Security & Protection Toolkit (22nd Nov 2018)

You can view the slides from our briefing event (22nd Nov 2018) with key speaker Raj Patel, Chair of the UK FMD Working Group for Community Pharmacy, explaining what the Falsified Medicines Directive (FMD) means for community pharmacies and how pharmacies can ensure they are complacent by 9th February 2019. The event also included briefings on the Quality Payments scheme for February 2019 and the new NHS Data Security & Protection Toolkit, which all pharmacies must complete by 31st March 2019.

Greater Manchester Community Pharmacy Conference & GMLPC AGM 2018

You can now download a copy of the AGM presentation, Simon Dukes presentationContract compliance and contractors, GM Healthcare Academy launch  slides from our Greater Manchester Community Pharmacy Conference & AGM, which took place on Sunday 23rd September 2018.

The day included presentations on:

Simplifying your NMS Process

View key slides from this event, which supported pharmacies to deliver the New Medicine Service (NMS).

Greater Manchester Community Pharmacy Conference & GMLPC AGM 2017

You can now download a copy of the main presentations and inhaler technique session from our Greater Manchester Community Pharmacy Conference & AGM, which took place on Sunday 17th September 2017.

The main slide pack includes presentations on:

  • Greater Manchester LPC AGM – Aneet Kapoor, Chair, GMLPC, and Adam Irvine, Chief Executive, GMLPC
  • Pharmacy’s Contribution to Greater Manchester – Jane Brown, Chair, Greater Manchester Pharmacy Local Professional Network
  • Mary Seacole Programme for Community Pharmacy (and how to apply) – Samantha White, CPPE
  • Greater Manchester Vision for Community Pharmacy – Adam Irvine, Chief Executive, GMLPC
  • Pharmacy Funding & Quality Payments: What’s Next? – Fin Mc Caul, North West Regional Representative, PSNC (Includes guidance on current supply issues and guidance on November’s Quality Payments)
  • There is a separate slide deck on Inhaler Technique Checks – Peter Marks and Dipesh Raghwani, GMLPC


Our webinars are open to all unless otherwise specified. If you miss one, then you can listen to a recording afterwards – just click the relevant link, register your details and you’ll be able to access them. If you have questions about a previous webinar, email them to

  • Managing Eye Conditions in Community Pharmacy (recorded 30th October 2018). Find out how to manage common eye conditions that may present in community pharmacy – including red eyes, dry eyes and how to spot ‘red flags’ for potentially sight-threatening conditions – as well as working with community opticians and information about the Minor Eye Conditions Service (MECS) commissioned in some parts of Greater Manchester. The webinar featured guest speakers Professor Christine Purslow, Head of Medical Affairs (UK & Ireland) at Thea Pharmaceuticals, and Matt Jinkinson, Chair of Greater Manchester’s Optical Advisory Group and Clinical Lead for Greater Manchester Primary Eye Care Ltd. Download the slide pack and access information about MECS, including posters and lists of optical practices offering MECS.
  • Promoting Stoptober (recorded 17th September 2018). Find out how to promote the mandatory Stoptober stop-smoking health promotion campaign in your pharmacy in October 2018, with this webinar featuring Liz Benbow, Programme Manager for Greater Manchester Making Smoking History, and Alex Trewhitt from Public Health England. Download the slide pack.
  • Promoting Physical Activity (recorded 23rd July 2018). This webinar with guest speakers Dr William Bird MBE, who pioneered health walks and is an expert in the health benefits of physical activity, and Hayley Lever from GM Moving, supports pharmacies to deliver the mandatory health campaign. Expert insight into the health benefits of activity, the risks of inactivity, starting conversations with patients, signposting people to support in your local area and more. Download the slide pack.
  • Quality Payments Made Simple (recorded 6th June 2018). Find out how to make sure you achieve your maximum potential points on the 29th June 2018 review date. This webinar explains what’s changed since last year, common mistakes, and how to plan your work so you get it all done in time. Download the slide pack.
  • All you need to know about NUMSAS (recorded 12th December 2017). This webinar explains how to register for, provide and claim payment for the NHS Urgent Medicine Supply Advanced Service pilot, which has now been extended to the end of September 2018. Download the slide pack and top tips. [Note: The NUMSAS claims process changed after this webinar was recorded. The current information is in the Claiming Payment section of this page.]
  • Achieving & Succeeding at HLP Level 1 (recorded 26th September 2017). This webinar guides you through the process of achieving HLP Level 1 and registering for the associated Quality Payments. It also sets out how to deliver HLP successfully in your pharmacy to benefit patients, customers and local communities. The presenters are Fin Mc Caul (GMLPC and PSNC), Louise Gatley (Bolton LPC) and Dipesh Raghwani (GMLPC). (As well as watching the webinar via the link above, you can also download the slide pack here.)
  • Safer, Smarter Community Pharmacy (recorded 15th May 2017). Fantastic advice, case studies and tips on creating a strong patient safety culture, sharing and learning from incidents, preventing errors and preparing annual patient safety reports from Quality Payments from presenters Janice Perkins (Well and PSNC), Dr Penny Lewis and Dr Denham Phipps (University of Manchester and Greater Manchester Community Pharmacy Patient Safety Collaborative), and GMLPC’s Fin Mc Caul and Sarah Wood.
  • The Ultimate Guide to Quality Payments (recorded 27th Mar 2017). GMLPC’s Fin Mc Caul (Contractor Engagement Lead) and Sarah Wood (Quality Support Lead) take you through the process with top tips on practical ways of making Quality Payments part of everyday life in the pharmacy.