Wigan COVID Update

PPE Update

Please refer to the national guidance.

Local Delivery Service

Please view the latest information from PSNC regarding the Pandemic Delivery Service here

The advice to people who are not eligible for the national delivery service but who require support to access their medicines is as follows

  • Consider if a family member, friend, neighbour or carer can help you to access your medicines in the first instance.
  • Support is available through the NHS Volunteer Responder Scheme.  Patients and other healthcare professionals can request volunteers to support delivery of medicines by calling 0808 196 3646 between 8am and 8pm.  More information is available at www.nhsvolunteerresponders.org.uk
  • If the options above are not suitable then the patient may wish to make arrangements with their community pharmacy to deliver their medicines if this service is available from the pharmacy.

Volunteers are also available nationally via GoodSAM

COVID-19 Testing

Please refer to the national guidance.

We would advise contractors to either access a test via the national test centre OR via the local testing arrangements.

National Testing 

Frontline workers, including community pharmacy staff in England, can access free testing for COVID-19, via the Department of Health and Social Care’s (DHSC) national testing service.

Testing will allow those currently unable to return to work because they or a member of their family or household have symptoms of coronavirus to know whether they do have the virus.

An online portal developed by the Care Quality Commission (CQC) will be used to allow community pharmacy staff, to book a test at one of the national test centres. This online portal is a temporary facility and it will be replaced by a permanent digital booking system; updated details of how to book a test will be provided when the new system goes live.

Testing has been available to some community pharmacy staff over the last few weeks, where this was organised at a local level by the NHS (see below)

For information about eligibility and how to access testing at a national test centre click here

In line with national guidance, NHSE/I are mobilising testing for health and social care staff.

Eligibility for testing is as follows:

  • Self-isolating because NHS worker is symptomatic: In this instance the NHS keyworker is the only eligible person in their household to receive a COVID-19 test. No other members of their household are eligible.
  • Self-isolating because an adult (over 18) in their household is symptomatic, but the key worker is not: In this instance only the adult household member(s) of the NHS keyworker is eligible to come to a test centre to receive a COVID-19 test. It is that household member(s) whose data must be collected and sent to The National Test Centres – with the key workers name noted. The key worker will not receive a test. If more than one household member is symptomatic, but not the NHS worker, then all household members should be tested.
  • Self-isolating because a child (under 18) in their household member is symptomatic, but the key worker is not: we are awaiting further guidance on this
  • Self-isolating for other reasons: If the NHS keyworker is self-isolating for other reasons and is not themselves symptomatic, they are not eligible to be tested.


This update contains important information for community pharmacy teams about the ongoing response to the COVID-19 pandemic.