Community Pharmacist Consultation Service (CPCS)

CPCS connects patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy. The service was commissioned from 29th October 2019 in community pharmacies signed up and registered to be able to provide it


CPCS takes referrals to community pharmacy from NHS 111 (and NHS 111 online for requests for urgent supply), but there are plans for referrals to be taken from other parts of the NHS in time. The service aims to relieve pressure on the wider NHS by connecting patients with community pharmacy, which should be their first port of call and can deliver a swift, convenient and effective service to meet their needs.

This commissioned service provides the opportunity for community pharmacy to play a bigger role than ever within the urgent care system.

CPCS replaces the previous NUMSAS and DMIRS pilots which are now decommissioned.

Service Specification & Toolkit

NHS England & NHS Improvement have recently published these documents to share with your team:

LLR LPC recommends that these documents are read by and discussed with your pharmacy team

PharmOutcomes User Guide (Urgent Supply)

Patient Flow Diagrams

Further information

More detailed information is available be read on the following PSNC CPCS home page: