PQS: Pharmacy Quality Scheme 2020/21

Links to additional ‘Pharmacy Quality Scheme (PQS)’ information pages are shown in the dropdown menu on the left hand side of this page.

Please click each sub-section to view all available content as required and appropriate.

A new Pharmacy Quality Scheme (PQS) for the first part of 2020/21 was announced on 13th July 2020.

The focus of the scheme is ensuring community pharmacy contractors and their teams have put in place all reasonable measures to respond to the COVID-19 pandemic, protecting both themselves and the people using their services.

This scheme and the second part of PQS in 2020/21, which is being developed for the second half of the year, replace the original 2020/21 scheme that PSNC had agreed with the Department of Health and Social Care (DHSC) and NHS England and NHS Improvement (NHSE&I), and which, prior to the start of the pandemic, had been due to commence in April 2020.

Scheme requirements

To meet the requirements of the new scheme, contractors need to complete all 14 actions set out in a checklist; all of which relate to the response to the pandemic. Many contractors will already have undertaken most if not all of the actions in the checklist over the last few months. The checklist has been adapted by LLR LPC to include links for further details and guidance to provide further support to our contractors. This can be read on the following LLR LPC website page:

The original checklist can be read on the following PSNC website page:

PSNC has also published the following support materials for contractors:

Funding and claims – Part 1

The funding made available for the scheme is £18.75m and all contractors meeting the requirements can claim a payment of £1,630 via the NHSBSA’s Manage Your Service (MYS) portal.

Claims via MYS can be made between 14th July 2020 and 23:59 on 29th January 2021.

Any residual funding not paid to contractors within the Part 1 scheme will be distributed as part of payments in the Part 2 2020/21 scheme. Payments will be made by the NHSBSA as soon as possible after a claim has been submitted, with, for example, any claims submitted by 5th August 2020 being paid on 1st September 2020.

PQS 2020/21 – Part 2

PSNC has completed discussions with NHSE&I and DHSC to finalise the detail of the Part 2 PQS scheme. This focuses on the response to the pandemic and details have now been published in the September 2020 Drug Tariff. Please see the following LLR LPC website news article for details:

The Part 2 Declaration is due in February 2021

* Important note: Completion and claiming for PQS – Part 1 is a compulsory Gateway requirement to be eligible to claim for PQS – Part 2.

Funding and claims – Part 2

The remainder of the £75m PQS annual budget (£56.25m) will be applied to this scheme, with any unused funding from the Part 1 scheme also being added to the total.

PQS Part 2 Evidence Checklist & PharmOutcomes Framework

The following resources are now available to support community pharmacy contractors in completing Part 2 of the Pharmacy Quality Scheme (PQS).

PSNC Briefing 041/20: Contractors should collect evidence to assure themselves that they meet all the requirements for each criteria within a PQS Part 2 domain, as well as for validation checks. The following PSNC Briefing provides an ‘Evidence Checklist’ containing examples of suggested evidence, in a checklist format:

PharmOutcomes PQS framework: As contractors and their teams complete each criterion, they can mark this on PharmOutcomes to track their progress with achieving the quality criteria. This can be accessed by logging into PharmOutcomes and selecting ‘Assessments’. The framework is listed as ‘Pharmacy Quality Scheme 2020/21 – Part 2’.

Additionally, the LLR LPC news articles published can be accessed on the following LLR LPC website page:

Archive information

Archive information on the 2019/20 PQS and declaration data from previous schemes (QPS) is available on the following PSNC website page:

Archive LLR LPC specific information on previous schemes (QPS) is also available to review on the following LLR LPC website page: