NHS Area Team

Roles & Responsibilities

NHS England – East Midlands, Primary Care Team is responsible for the management of  the National Contractual Framework in Leicester, Leicestershire and Rutland.



The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 and its Terms of Service is the contract under which Community Pharmacists operate.

The role of the Primary Care Team includes monitoring and implementation of:

  • Control of Market Entry  –  this is the process that determines whether a pharmacy application is aligned to the Pharmacy Regulations and Pharmaceutical Needs Assessment (PNA) supported by PCSS (Capita) .  This area of determination includes New Contracts, Relocations, Change of Ownership and Change of Hours
  • Contractual Sanctions including Breach & Remedial Notices (introduced in September 2012)


Essential Services

In line with National Contractual Framework, all Community Pharmacies must provide:

    • Dispensing medicines
    • Dispensing appliances
    • Repeat dispensing
    • Clinical governance
    • Promotion of Healthy Lifestyles
    • Disposal of Unwanted Medication
    • Sign Posting
    • Support for Self Care
    • Discharge Medicines Service (DMS)
    • Home Delivery of medicines and appliances during the COVID-19 outbreak

Advanced Services

These are nationally determined Services that are optional for Pharmacies

    • New Medicines Service (NMS)
    • Flu vaccination Service
    • Community Pharmacy Consultation Service (CPCS)
    • Hepatitis C Antibody Testing Service
    • Pharmacy Collect (COVID-19 Lateral Flow Device Distribution Service) … temporary commissioning which will be reviewed going forward
    • Appliance use reviews (AUR)
    • Stoma Appliance Customisation Service


NHS England’s Business plan 2015/16 (April 2015)

At the end of March 2015 NHS England published their business plan for 2015/16 Building the NHS of the Five Year Forward View – which describes the organisation’s priorities for the forthcoming year. As the title suggests the plan reflects the commitment to the vision set out in the NHS Five Year Forward View that NHS England and its partners published in October 2014.

The Five Year Plan will provide the basis for future developments in primary care, which will impact on community pharmacy contractors. PSNC has developed a summary highlighting the key points in the Five Year Plan for Community Pharmacy Teams NHS Five Year Forward View .

Next Steps for the Five year Forward View (published April 2017)

STP Plans LLR 

Leicester, Leicestershire and Rutland’s (LLR) draft sustainability and transformation plan (STP) – for developing local health and social care services over the next five years – has been published for further public discussion and feedback.

The population overall in our sub-region, like many parts of the country, is getting older, and as such people often have more long term illnesses that need managing. We also know that some services aren’t currently consistently delivering the quality and access of care that we would want for local people.

The draft STP for Leicester, Leicestershire and Rutland details how those challenges can be tackled in our region and contains the following proposals:

    • We are already investing in local services including £45.5 million on a new state of the art emergency department at Leicester Royal Infirmary
    • An increase in services delivered in the community by specialised clinical teams;
    • Encouraging more people to live healthily and avoid illness;
    • Helping to address an LLR projected NHS funding gap of £399 million, and local; caused by a number of factors including an increase in demand for services, and the costs of new treatments
    • A movement of hospital beds from the big city hospitals to the community, in hospitals or at home, for those people whom it would benefit
    • Plans for reconfiguration of Leicester City Hospitals from three to two acute sites
    • The future options for maternity services in Leicester, Leicester and Rutland, including the current standalone midwife led unit in Melton Mowbray
    • Reconfiguration of community hospitals and their beds and community-based services


The Pharmacy Local Professional Network (LPN) will be the vehicle for clinically owned and led delivery of:

  • National and Local Priorities
  • Quality improvement and best outcomes for patients reflecting local needs
  • Best use of NHS resources and professional leadership and engagement
  • Ensuring equity of access to pharmaceutical services

The LPN intends to promote engagement with the local pharmacy profession and encourage and support increased collaborative working with Health and Wellbeing Boards,, CCGs and other health and social care professionals.


All correspondence in the first instance should be sent to the Primary Care Team’s generic email address:  england.eastmidspharmacy@nhs.net


NHS England – East Midlands

Fosse House, 6 Smith Way

Grove Park, Enderby

Leicestershire LE19 1SX

tel: 0116 206 0185


PCSE – Primary Care Support services – Capita

Pharmaceutical lists are maintained by NHS England and all market entry applications must continue to be made to the NHS England Regional Local Team. PCSE is responsible for validating and processing market entry applications on behalf of NHS England.

EPS tokens, Pre-registration grant payments are also dealt with by Capita

Contact Details:

Please call us on 0333 014 2884 if you need to register or having problem registering.

Updated: May 2021