This Section provides useful links and resources for commissioned services in your locality.
Many services provided by community pharmacists are commissioned locally according to the needs of the area. Locally commissioned community pharmacy services can be contracted via a number of different routes and by different commissioners, including local authorities (LAs), NHS England’s Regions and Clinical Commissioning Groups (CCGs).
As a result of commissioning, a written document, often incorporating a Service Level Agreement (SLA), will be agreed between the parties. (From 1 April 2014 however CCGs commissioning community services are required to use the NHS Standard Contract.
for more information go to psnc briefing on service level agreements