Information Governance


It is necessary for all pharmacies to hold record of their patient in confidence and to review their Information Governance procedures yearly as well as submitting a declaration using the online IG toolkit. Full guidance and instructions on this can be found on the PSNC website’s Information Governance page.

Record retention

Patient and financial records have different retention requirements which can be confusing please see the Recommendations for the Retention of Pharmacy Records which has been prepared by senior NHS pharmacy managers to guide you in your record keeping requirements.

Summary Care Records

It is a requirement to have an up to date information Goverenance submission in order to access SCR.