Healthy Living Pharmacy

The Healthy Living Pharmacy (HLP) framework is a tiered commissioning framework aimed at achieving consistent delivery of a broad range of high quality services through community pharmacies to meet local need, improving the health and wellbeing of the local population and helping to reduce health inequalities.

The HLP framework is underpinned by three enablers:

  • workforce development – a skilled team to pro-actively support and promote behaviour change, improving health and wellbeing;
  • premises that are fit for purpose; and
  • engagement with the local community, other health professionals (especially GPs), social care and public health professionals and local authorities.


PHE has published the self-assessment guide, which sets out the quality criteria that pharmacies must achieve to gain HLP level 1 status. Pharmacy teams must be able to provide evidence of their behaviours and activities as well as the physical environment.

Click here to view the self-assessment guide (July 2016)

Healthy Living Pharmacy Newsletter PDF


HLP and Quality Points

Community pharmacy contractors passing the gateway criteria will receive a Quality Payment if they meet one or more of the Quality Payment criteria. The Department of Health has weighted these based on an assessment of the difficulty of achieving them and the benefit to patients for doing so, with each criterion being designated a number of points.

One of the Quality Payment criteria is:

‘On the day of the review, the pharmacy is a Healthy Living Pharmacy level 1 (self-assessment).’

Quality Payment criterion points and value

The value of this Quality Payment criterion is as follows:

Number of review points at which it can be claimed One
Points at any one review point 20
Total points over the two review points 20
Value of total points £1,280

How to achieve this Quality Payment criterion

Many pharmacies have worked over the last few years to become accredited as HLPs, with accreditation being organised by local commissioners or LPCs.

The Healthy Living Pharmacy: Level 1 quality criteria set out the quality criteria that pharmacies must achieve to gain HLP level 1 status.

This Quality Payment criterion can only be claimed at one review point.

Congratulations to those pharmacies who are working towards accreditation. The LPC will support you to reach your Quality Points by November. More Leadership training dates will be made available in due course. There will be two further dates so you will have 2 further opportunities to get trained in time for the November QP’s.

Champion training is avaiable by distance learning (paper based) and you will have received emails about this. Please see under events for a reminder of the process you need to follow.


Make a start by identifying the health concerns specific to your locality by using the following link

The current PNA can be accessed here