LPC Change Management 2016

Tuesday, 20 September, 2016


How can you work to support change?

How can you work best with people in times of change?

As the NHS continues to change, LPCs need to be able to adapt to the changes and support contractors in changing times. This could include an LPC reorganisation, introducing new ways of working or helping contractors in a changing environment. This PSNC training seminar gives LPCs the essential skills to manage change both within and outside the LPC and demonstrates how supplementary skills such as coaching and mentoring can be used to guide people and organisations through a change process.

The day takes delegates through:

  • Understanding of the impact of change
  • Supporting and preparing for change
  • Getting buy-in
  • Managing resistance to change
  • When is coaching and mentoring needed in change management?
  • The essential skills and qualities of an effective coach and mentor when managing change
  • Communication skills to support change
  • How to support individuals struggling to cope with change
  • Handling difficult conversations: top tips

The day will be interactive with delegates having the opportunity to practice and receive feedback on their practice.

Leading the day

The facilitator for the training is Rachel Harrison. Rachel specialises in helping organisations and people to make change and move forward. Since 1997 Rachel has been consulting, coaching and training, researching and writing on management and leadership, organisational development, cross cultural communications, performance management, working with change and conflict resolution. She has an international portfolio and in the last 15 years has worked in 31 countries across Europe, USA and Africa.

Rachel has experience of consultancy and learning development across a broad range of sectors, multi-nationals, large public sector organisations, small and medium sized businesses and the third sector and offers particular experience in the healthcare industries.

Rachel leads PSNCs Leadership Academy and has led other PSNC training events with outstanding feedback from delegates.

She draws on an extensive background in arts, education and media to work innovatively and creatively. She is an excellent and very experienced facilitator of people.

 Where and when

14th September – Manchester

20th September – London

How to register

Delegate fee is £150.

To book a place, please click here.



View all events >

Quality Payments webinar

Following the announcement of a second Quality Payments Scheme for 2018/19, PSNC will be holding a webinar on Tuesday 16th October at...

PSNC Leadership Academy

LPC Leaders: Working Together to Lead and Effect Change Tuesday 11th December  2018 (10.30am-4pm) at the Melia White House, Albany...

End of month submission webinar

PSNC and the NHS Business Services Authority (NHS BSA) will be holding an ‘End of month submission’ webinar on Tuesday 25th September...

PSNC CEO webinar

PSNC Chief Executive Simon Dukes will be holding a webinar on Thursday 20th September at 7.30pm to discuss his plans for...

NHS Regulations and LPCs

NHS Regulations and LPCs Following requests from LPCs for a full training day for LPCs on the NHS regulations and...

Flu Vaccination Service webinar

As the flu season approaches, PSNC will be holding a webinar on the 2018/19 Flu Vaccination Advanced Service on Tuesday 21st...

Leadership Academy Plus

Results Oriented Leadership; Working Together to Lead and Effect Change Thursday 12th July 2018 (10.30am-4pm) at the Melia White House,...

Preparing Bids and Business Cases

How to prepare bids and business cases for the new commissioning environment – PSNC training for LPCs, contractors and provider...

GDPR compliance webinar

Community pharmacy contractors can tune into a live webinar hosted by PSNC Director of Operations and Support, Gordon Hockey on Thursday...