Ask PSNC: Quality Payments FAQs


Ask PSNC: Quality Payments FAQs

January 7, 2019

The team at PSNC has received a number of queries on the Quality Payments Scheme. Below are some of the questions asked in recent weeks.

Q. I did not meet the gateway criteria for the June 2018 review point. Am I still eligible to take part in the Quality Payments Scheme if I meet the gateway criteria by the February 2019 review point?
Yes. If you meet the gateway criteria for the February 2019 review point, then you are eligible to take part in the Quality Payments Scheme and claim for the quality criteria achieved.

Q. Can I use evidence from previous declarations?
Contractors should not rely on evidence from previous declarations because the timescales have changed for the criteria and there are a couple of additional requirements that contractors must meet. There may be some evidence that is sufficient, such as the Healthy Living Pharmacy certificate issued by the Royal Society for Public Health, however contractors must ensure that they meet the criteria with the appropriate evidence on 15th February 2019. Evidence from previous declarations that does not meet the new timescales and criteria on 15th February 2019 will not be sufficient to meet the criteria.

Q. I published my 2017/18 Community Pharmacy Patient Questionnaire (CPPQ) results on my NHS website profile for the June 2018 review point. I am not planning to carry out my 2018/19 CPPQ until March 2019. Do I need to do anything to meet the CPPQ gateway criterion?
The CPPQ gateway criterion requires contractors to display their ‘last completed’ CPPQ results on their NHS website profile. Therefore, in this example, the 2017/18 CPPQ results would be the latest CPPQ results which are therefore the correct results to be displayed. It would, however, be advisable to review the NHS website CPPQ guidance to ensure the results have been uploaded correctly and follow the naming convention as stated in the guidance.

Q. Does the risk review need to be completed by the pharmacy team or can our head office team complete it?
The report needs to be completed by the pharmacy team at the pharmacy premises for a risk in that pharmacy; however, different strategies can be used to manage risk and the Superintendent Pharmacist may be involved in determining any organisational-level risk minimisation strategies.

Q. For the non-steroid anti-inflammatory drugs audit, will both of the web-based submissions systems calculate my audit results?
Yes. Both of the web-based systems will calculate a contractor’s results. If PharmOutcomes is used, contractors will be able to access the results in the ‘Reports’ section and can print this off as evidence of meeting the NSAID quality criterion. If the NHSBSA Snap Survey is used and the contractor enters an email address when submitting their results, the contractor will be emailed the results of their audit; this email should be retained as evidence of having met the NSAID quality criterion.

Contractors will, however, need to record how they have incorporated the learning of the audit into future practice elsewhere, as this information cannot be recorded on either of the web-based platforms.

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