C-19 test distribution service: providing information when supplying test kits

Community pharmacy contractors participating in the NHS community pharmacy COVID-19 lateral flow device distribution service (or ‘Pharmacy Collect’ as it is described in communications to the public) must ensure that people collecting test kits understand the following key points:

PSNC has made the above information available in a PDF document so pharmacy teams can print this out and refer to it when providing test kits.

The key points MUST be provided to a person collecting test kits where they indicate this is the first time they are collecting test kits. On subsequent collections, pharmacy teams can use their discretion to determine whether all points need to covered, for example, having determined whether the person had any problems using the tests or any outstanding questions. It is important to remind people of the importance of reporting their results, whether positive or negative.

Read more about the service requirements and download resources