Challenges obtaining stock due to quota restrictions? We want to hear from you

Challenges obtaining stock due to quota restrictions? We want to hear from you

June 1, 2020

PSNC is urging community pharmacy teams to report issues obtaining stock due to drug quota restrictions applied by wholesalers or manufacturers to assist with our representation of these issues to the Department of Health and Social Care (DHSC), the Healthcare Distribution Association (HDA) and the Association of the British Pharmaceutical Industry (ABPI).

The PSNC Dispensing and Supply Team has become aware that drug quota allocations applied by manufacturers and wholesalers are an increasing problem for many pharmacies. Pharmacy contractors are reporting difficulties in sourcing stock of many products (including of life-saving drugs) and are having to spend an inconsiderable amount of time and staff resource daily to obtain supplies, often to no avail.

Following the COVID-19 pandemic, the situation has worsened further with reports indicating that quota restrictions are being applied to more drugs and any existing drug quota allocations being reduced or often set to zero by wholesalers. PSNC recently raised these concerns with DHSC at a joint meeting involving representatives from HDA and ABPI to discuss and understand the ongoing issues relating to the impact of drug quota allocations on pharmacy teams and the patients they serve.

We have updated our reporting form to allow pharmacy teams to report quota issues, which supports our representation of issues in the supply chain. The information gathered through the form may be shared with DHSC, HDA, ABPI and the respective manufacturers/wholesalers of the drug(s), where appropriate, to help with investigation of the reported quota issue(s). The information may also be used as an evidence base in discussions with manufacturers, for example to highlight problems within their distribution and contingency arrangements.

Along with this updated quota restriction form, PSNC also has the following reporting tools available to help you alert us to supply problems.

PSNC’s supply problem reporting forms

Reporting a quota restricted line
Please use the form above to report quota restrictions on branded products.

Reporting a product over Drug Tariff price
Please use the form above to report a generic medicine obtained over the Drug Tariff price for PSNC to consider a price concession request.

Reporting a medicine shortage
Please use the form above to report any new medicine shortages not listed on the Specialist Pharmacy Service (SPS) website. We regularly share any feedback received on reported drug shortages with DHSC to support its monitoring of the supply chain.

Reporting problems obtaining an appliance listed in the Drug Tariff
Please use the form above to report problems experienced in obtaining a product listed in Part IX of the Drug Tariff.


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