Clinical governance deadlines fast approaching – actions required by 31 March 2019


Clinical governance deadlines fast approaching – actions required by 31 March 2019

January 10, 2019

The end of the financial year (31 March) is approaching and community pharmacy contractors are reminded of four key deadlines relating to the clinical governance aspects of their terms of service.

The clinical governance requirements of the Community Pharmacy Contractual Framework (CPCF) cover a range of quality related issues and are set out in Schedule 4 of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013.  Adherence with the clinical governance requirements is thus a part of the terms of service.

PSNC urges contractors to ensure that they have completed, or are working towards completing, the clinical governance requirements highlighted below to meet the end of year deadline.

Summary of actions to be completed by 31 March 2019

Topic Requirements By when?
Data Security and Protection (formerly IG) Toolkit

To complete and submit an annual Data Security and Protection Toolkit.*

*Note that PSNC has published new guidance to support submission of the new Toolkit.

31 March 2019
Community Pharmacy Patient Questionnaire (CPPQ) To conduct an annual CPPQ and publish the results. 31 March 2019
Clinical audit

To conduct two audits each year: one on a topic of your choice* and one nationally determined by NHS England.

*Please note, the non-steroidal anti-inflammatory drug (NSAID) audit for the Quality Payments Scheme cannot be used as the pharmacy own audit.

Pharmacy own audit deadline: 31 March 2019

National audit deadline: Midnight on 30 December 2018

A fourth clinical governance requirement, whilst not due by 31 March, should be completed shortly afterwards and as such it is best to begin work towards achieving this alongside the requirements listed above.

Complaints report To prepare an annual report each year and send a copy to the local NHS England team. As soon as practicable after 31 March 2019

To help support contractors in meeting the above requirements, PSNC’s Regulations and Support Team has also produced a quick reference guide identifying the actions to be completed by 31 March 2019, as well as details of ongoing clinical governance requirements.

PSNC Briefing 004/19: Upcoming clinical governance deadlines – actions to be completed by 31 March 2019

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