COVID-19: dispensing paper prescriptions

COVID-19: dispensing paper prescriptions

March 29, 2020

NHS England and NHS Improvement have received several reports of pharmacy contractors refusing to dispense legally valid paper prescriptions, including those issued by dentists and hospital outpatient departments.

While paper prescriptions are becoming less common as most prescribing in primary care is undertaken using the Electronic Prescription Service (EPS), pharmacy contractors are reminded that they must dispense legally valid paper prescriptions presented for dispensing, including those from healthcare providers who do not have access to EPS, such as dental practices and hospitals.


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