COVID-19 related payments: How and when they will be made

COVID-19 related payments: How and when they will be made

May 26, 2020

A number of new COVID-19 related payments for community pharmacy contractors have been announced in recent months. Here we summarise how to claim for these payments (if required) and when each payment will be made for the month of June/July.

PSNC has made representations to Government about the immense pressure pharmacies are under and the need for an urgent funding injection to the sector to ease cashflow. In the meantime, some payment adjustments have been implemented for the required bank holidays, the Pandemic Delivery Service and the installation of protective barriers.

The table below provides claim details (where applicable) and other information for the agreed COVID-19 related payments:

Payment type Claim method Payment amount  Payment due How payment will appear on your Schedule of payments 
Easter Bank Holiday opening hours (Good Friday and Easter Monday)*  MYS portal

£250 per hour

(maximum £750/day for opening of at least 3 hours per day)

Payment due on 1st June if claimed using MYS by the 5th May This payment will not appear on the Schedule of Payment. NHSBSA will issue individual letters to contractors who claimed via MYS informing them of payment.
Early May Bank Holiday Friday 8th May*
MYS portal

£250 per hour

(maximum £750 for opening of at least 3 hours)

Payment due on 1st July if claimed using MYS by the 22nd June This payment will not appear on the Schedule of Payment. NHSBSA will issue individual letters to contractors who claimed via MYS informing them of payment.
Pandemic Delivery Service (Essential Service)** Automatic payment by NHSBSA Monthly – with first payment due on 1st July Paid under same line as Transitional payment
Pandemic Delivery Service
(Advanced Service)**
MYS portal £6 (including VAT) per delivery Monthly – with first payment due on 1st July for deliveries made in April and claimed using MYS by the 5th May ‘Additional Advance Payment’
Payment for installation of physical barriers e.g. screens** Automatic payment by NHSBSA £300 End of April/early May This payment will not appear on the Schedule of Payment. NHSBSA will issue individual letters to contractors informing them of payment.

*Contractors who remained open on Good Friday 2020, Easter Monday 2020 and on the Early May Bank Holiday (Friday 8th May) as per a local agreement with NHSE&I should only claim for payment as outlined above for up to 3 hours per day based on the number of hours they were open. If they were open for more than 3 hours, the balance must be claimed from the regional team as per local agreement. Pharmacy contractors must not duplicate claims for the same opening hours by claiming on MYS and through local arrangements..
**Excludes distance -selling pharmacies.

Pharmacy contractors should use the NHS Business Services Authority’s (NHSBSA’s) Manage Your Service (MYS) portal to claim for bank holiday openings and the Advanced Pandemic Delivery Service.

Any contractors who have temporarily closed their pharmacy for more than two weeks since 31st March 2020 but made adjustments for social distancing prior to or shortly after the closure, will need to claim the £300 payment by 5th August 2020 using the appropriate NHSBSA claim form.



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