COVID-19 update: Nominated pharmacy feature added to the NHS App

COVID-19 update: Nominated pharmacy feature added to the NHS App

April 3, 2020

The NHS App now has a new feature that allows patients to view and change their EPS pharmacy nomination.

Being able to update nominations in the NHS App means patients can more easily choose the pharmacy that is right for them during the COVID-19 pandemic and beyond. The NHS App team at NHS Digital have been working on this development for some time, but its release has been prioritised to help patients and primary care teams better cope with ordering and obtaining prescriptions during the pandemic.

Having a pharmacy nomination in EPS removes the need for patients to collect FP10s from GP practices and drop them off at a pharmacy, supporting the public to observe social distancing. It is also intended to help reduce the nomination-setting burden on pharmacy teams and GP practices during this busy time.

To nominate a distance selling pharmacy (DSPs), patients must register with the pharmacy through their website or contact them directly; this is because DSPs normally need to collect additional information on patients that are nominating their pharmacy beyond simple demographic data, so they are able to provide an appropriate service when the first nominated script arrives for the patient.

Read more at: NHS App and Nomination

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