Initial information on the Part 2 PQS for 2020/21

Initial information on the Part 2 PQS for 2020/21

August 6, 2020

Update 27th August 2020: Please see Full Part 2 PQS details published

An initial outline of requirements for Part 2 of the 2020/21 Pharmacy Quality Scheme (PQS) has been released.

On 13th July 2020, PSNC informed contractors that a new PQS for the first part of 2020/21 had been launched. The focus of the first part of the scheme was to ensure community pharmacy contractors and their teams had put in place all reasonable measures to respond to the COVID-19 pandemic, to protect both themselves and the people using their services.

It has been agreed that completion of the Part 1 scheme will be a Gateway requirement for the Part 2 scheme. While PSNC’s work continues with the Department of Health and Social Care and NHS England and NHS Improvement to finalise the arrangements for the Part 2 scheme, we are now able to provide contractors with an early view of the domains and criteria that will need to be fulfilled to make a declaration in February 2021.

The scheme will formally commence in October 2020 and full details should be included in the September 2020 Drug Tariff. There will be five domains each with its own component criteria to achieve; all criteria in a domain must be completed to be able to claim a payment for that domain.

This initial information is provided to allow contractors to start undertaking some of the tasks associated with completion of the various domains if they wish, but it does not reflect the full, finalised, detailed requirements, so these must be consulted once they are published.

More detailed information on the requirements will be published as soon as possible.

Domain Summary of the criteria

Infection Prevention and Control and Antimicrobial Stewardship

Domain

 

 

Infection Prevention and Control

All non-registered pharmacy staff to have completed the ‘HEE infection prevention and control Level 1 e-learning and assessment’: https://portal.e-lfh.org.uk/Component/Details/459777

(This training is being adapted early in September to make the references more relevant to community pharmacy. Contractors are advised to leave completion of this training until late September.)

All registered pharmacy professionals to have completed the ‘HEE Infection Prevention and Control Level 2 e-learning and assessment’: https://portal.e-lfh.org.uk/LearningContent/Launch/558047

(This training is being adapted early in September to make the references more relevant to community pharmacy. Contractors are advised to leave completion of this training until late September.)

Antimicrobial Stewardship

All patient facing pharmacy staff that provide advice on medicines or health care to have completed the ‘PHE Antimicrobial Stewardship for Community Pharmacy e-learning and e-assessment’: https://portal.e-lfh.org.uk/Component/Details/602874

Develop an antimicrobial stewardship action plan for the pharmacy; all patient facing staff that provide health advice should become Antibiotic Guardians and have an awareness of the local antibiotic formulary.

Prevention Domain

 

 

Suicide awareness and action plan

All* patient-facing staff must have completed the Zero Suicide Alliance (ZSA) training:

https://www.zerosuicidealliance.com/training/pharmacy-quality-standard-training?utm_source=pharmacy&utm_campaign=quality_standard

*Staff members, who have been affected by suicide and do not wish to undertake the ZSA training, are exempt from completing it.

Prepare or update an action plan which includes the action to take if anyone reports to staff that they have suicidal feelings.

Sugar sweetened beverages

Sales by the pharmacy (the registered pharmacy premises) of Sugar Sweetened Beverages must account for no more than 10% by volume in litres of all beverages sold.

Weight management

All non-registered patient-facing pharmacy staff that provide health promoting advice to have completed the ‘PHE All Our Health: bitesize training and assessments on Adult Obesity and Childhood Obesity’, https://www.e-lfh.org.uk/programmes/all-our-health/

All registered pharmacy professionals to have completed sections 1 and 3 of the ‘CPPE Weight management for adults: understanding the management of obesity training and assessment’: https://www.cppe.ac.uk/programmes/l/weightman-e-01; https://www.cppe.ac.uk/programmes/l/weightmane-a-06/.

Develop and implement an action plan of how the team would proactively engage with people to discuss weight and assist a person who would like support with their weight. The action plan should include a list of local support or physical activity groups that the person could be referred to and support materials/tools they could use.

Risk Management

Domain

 

 

Risk Management

Registered pharmacy professionals to have completed the ‘CPPE risk management training and e-assessment’: https://www.cppe.ac.uk/programmes/l/riskman-g-02; https://www.cppe.ac.uk/programmes/l/riskmang-a-03/.

If the training and assessment were satisfactorily completed between 1st April 2018 and 31st March 2020, this does not need to be repeated in 2020/21.

A new risk review, or an update of the previous risk review covering the risk of missing sepsis identification and the risk of missing red flag symptoms during over the counter consultations, both with demonstrable risk minimisation actions that have been undertaken.

Primary Care Network prevention domain

 

 

Influenza vaccination service

The aim of this criterion is to increase the uptake of flu vaccination to patients aged 65 and over. Contractors in the PCN that wish to be involved, should agree how they will collaborate with each other and discuss how they could collaborate with general practice colleagues to achieve the above aim.

These discussions will be facilitated by the Community Pharmacy PCN Lead and they will also engage with the PCN Clinical Director to discuss collaborative working.

Primary Care Network Business Continuity domain

Primary Care Network (PCN) Business Continuity discussions

The aim of this criterion is to facilitate a coordinated response through liaison with other contractors and general practices, when a temporary closure of a pharmacy or general practice occurs.

These discussions will be facilitated by the Community Pharmacy PCN Lead and they will also engage with the PCN Clinical Director to discuss the issue.

Pharmacy staff with a patient-facing role include all registered pharmacy professionals, all pre-registration graduates, dispensary staff, medicine counter assistants, delivery drivers and locums.

Registered pharmacy professionals include pharmacists, provisionally registered pharmacists, pharmacy technicians and locum pharmacists.

For all training completed, contractors are advised to ensure a copy of the personalised certificate provided upon completion of the training is retained, as evidence that all members of staff have completed the training.

Further details

Further details on the scheme, including the full requirements for each criterion, guidance, how to claim an aspiration payment and the funding allocation across the domains will be published as soon as possible.

This initial information is provided to allow contractors to start undertaking some of the tasks associated with completion of the various domains if they wish, but it does not reflect the full, finalised, detailed requirements, so these must be consulted once they are published.

 



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