Name change for Appeals Unit

Name change for Appeals Unit

July 13, 2018

From 2nd July 2018, the Family Health Services Appeal Unit (or FHSAU) has been renamed as the Primary Care Appeals service.

The Appeals service, which is part of NHS Resolution, ensures the prompt and fair resolution of appeals and disputes between primary care contractors and NHS England. Community pharmacy contractors and LPCs may come into contact with the service, for example, when an application for a new pharmacy is appealed or when a pharmacy has a request to change its core opening hours turned down by NHS England.

Whilst, the Primary Care Appeals service continues to be based at 1 Trevelyan Square, Leeds, LS1 6AE, it’s new contact email address is

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