PQS: Nearly 11,000 contractors met the NHS website and DoS criteria – Are you one of them?

PQS: Nearly 11,000 contractors met the NHS website and DoS criteria – Are you one of them?

December 10, 2019

Following the deadline of 11.59pm on 30th November 2019 for community pharmacy contractors to meet the NHS website gateway criterion and the Directory of Services (DoS) quality criterion of the Pharmacy Quality Scheme (PQS), nearly 11,000 contractors met both of these deadlines.

The latest data from the NHS Business Services Authority (NHSBSA) shows that 10,970 contractors met the NHS website gateway criterion and 10,903 contractors met the DoS quality criterion.

Contractors are strongly encouraged to check the latest NHSBSA PQS validation data to confirm if they are showing as having met both of these criteria. If contractors are showing as green for these criteria on the data spreadsheet, they can be confident that they have met the criteria.

Check the NHSBSA PQS declaration data (available under the PQS datasets section)

If a contractor is not showing as green, but believe they have met the NHS website gateway criterion or both of the criteria, they are advised to take the following actions as soon as possible:

Showing as not having met the NHS website gateway criterion

If a contractor believes they did update the three sections of their NHS website profile (opening hours, services and facilities) within the required time period (between 1st October 2019 and 11.59pm on 30th November 2019), but are showing as not having met this gateway criterion (showing as ‘Not met’ in red) on the NHSBSA PQS declaration data, they should complete the following actions as soon as possible:

  • If not already done so, take screenshots of the three sections of their NHS website profile, which must show the date when the sections were updated or validated (this must be during the required time period); and
  • email these to the NHSBSA Provider Assurance Team at nhsbsa.pharmacysupport@nhs.net so these can be reviewed ahead of the PQS declaration period.

If a Distance Selling Pharmacy contractor believes they met the NHS website gateway criterion by sending an email to the NHSBSA Provider Assurance Team detailing the required information about their pharmacy within the above time period, they should forward the email and attachment they sent to the NHSBSA Provider Assurance Team to the above email address, as soon as possible, so this can be reviewed ahead of the PQS declaration period.

Contractors who did not meet the NHS website gateway criterion by the deadline, will not be entitled to claim for a PQS payment as meeting all four gateway criteria is a requirement to take part in the PQS and be eligible for a PQS payment.

Showing as not having met the DoS quality criterion

If a contractor believes they did update their pharmacy’s DoS profile within the above time period but are showing as not having met this quality criterion on the NHSBSA PQS declaration data (showing as ‘No data’ or a date in red), they are advised to forward the confirmation email they received after having updated their pharmacy’s DoS profile to the NHSBSA Provider Assurance Team at the above email address, as soon as possible so this can be reviewed ahead of the PQS declaration period.

Contractors who did not meet the DoS quality criterion by the deadline, will not be entitled to claim for the digital enablers domain when they claim for a PQS payment as contractors are required to meet all the quality criteria in a domain to be eligible to claim payment for that domain.



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