PQS: Support available for the dementia-friendly environment checklist and action plan

PQS: Support available for the dementia-friendly environment checklist and action plan

October 17, 2019

Community pharmacy contractors may now like to consider completing the dementia-friendly environment checklist and action plan to meet the quality criterion, if they have not already done so.

To meet the dementia-friendly environment checklist quality criterion, contractors are required to have completed, on the day of the declaration, a specified dementia-friendly environment checklist and have created an action plan which includes making some demonstrable recorded changes to the environment in line with the checklist, as appropriate.

The checklist and  action plan is available as Annex 11 in the NHS England and NHS Improvement Pharmacy Quality Scheme (PQS) guidance. PSNC has made available a standalone version of the checklist and action plan (available as a Word document or PDF):

Further information on how to meet this quality criterion can be found at: psnc.org.uk/pqsdfchecklist

FAQ

Q. Does the dementia-friendly environment checklist and action plan need to be submitted to NHS England and NHS Improvement?
A. No. The checklist and action plan do not need to be submitted routinely to NHS England and NHS Improvement, but contractors should ensure that a copy is kept in the pharmacy.

PharmOutcomes

Contractors also have the option of completing the dementia-friendly environment checklist and action plan on PharmOutcomes. Contractors are not required to complete the checklist and action plan on PharmOutcomes to meet the quality criterion. However, some contractors have expressed that they would prefer to complete this electronically; therefore, PSNC has worked with the PharmOutcomes team to make this available. This is available to all contractors free of charge as PSNC has agreed to use their PharmOutcomes licence to provide access to this support.

Once a contractor has logged into PharmOutcomes, the framework can be accessed by clicking on ‘Assessments’ and then the framework is listed under the title ‘Pharmacy Quality Scheme – Dementia Friendly Environment Checklist 2019’.

If a contractor has not used PharmOutcomes before, log in details can be obtained by sending a message to the PharmOutcomes helpdesk. Contractors will need to provide details of the pharmacy, contact information and an email address to issue the login details to. 



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