Quality Payments: Have you had an email about the WES gateway criterion?

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Quality Payments: Have you had an email about the WES gateway criterion?

February 13, 2019

Community pharmacy contractors who did not receive confirmation that their pharmacy had met the Warranted Environment Specification (WES) gateway criterion in an email from the NHS Business Services Authority (NHSBSA) on 16th January 2019 or 28 January 2019, should have received another email yesterday (12th February 2019) from the NHSBSA to their premises-shared NHSmail account*. This email will state whether their pharmacy has now been assessed, in the third assessment period, as having met the WES gateway criterion of the Quality Payments Scheme  (please note, contractors have until 15th February 2019 to meet the WES gateway criterion; this email will just inform contractors as to whether they currently meet the WES gateway criterion so they can be confident of this before they make their declaration).

For a pharmacy to be assessed to see if it meets the WES gateway criterion in the third assessment period, contractors will need to have accessed the Summary Care Record (SCR) portal from their pharmacy between 25th January 2019 – 7th February 2019. If the SCR portal has not been accessed from the pharmacy, NHS Digital will not have been able to capture the pharmacy’s operating system and browser details. Therefore, NHSBSA will not have been able to assess if the pharmacy has met the WES gateway criterion.

The email will detail one of three possible scenarios:

  1. The SCR portal has been accessed and the pharmacy has been validated as having met the WES gateway criterion;
  2. The SCR portal has been accessed and the pharmacy cannot be validated as the pharmacy does not currently meet the WES gateway criterion (due to the operating system and/or the browser used to access the SCR portal not conforming to the WES requirements); or
  3. The SCR portal has not been accessed so compliance has not been able to be assessed.

If the pharmacy has been validated as having met the gateway criterion

Provided that access to the SCR portal from the pharmacy continues with WES compliant operating systems and browsers, contractors will continue to be assessed as having met this gateway criterion. However, any access of the SCR portal with a non-compliant operating system or browser will then lead to the pharmacy being considered non-compliant and therefore not meeting the gateway criterion.

Contractors are advised to retain the email confirming that they have been validated, as evidence of compliance with the WES gateway criterion.

If the pharmacy cannot be validated as the pharmacy does not meet the gateway criterion

Contractors who are assessed as non-compliant are expected to work with their system suppliers to update to an operating system and browser that complies with the WES requirements, as outlined on page 21 of the NHS England guidance by the February review point (15th February 2019).

When this has been completed, contractors should access the SCR portal again to allow compliance to be reassessed. Contractors do not need to access an individual patient’s SCR for validation of this criterion; contractors just need to open the ‘Find a patient’ screen for NHS Digital to be able to capture the pharmacy’s operating system and browser details.

Contractors will receive another email (if they have not been assessed as meeting the WES gateway criterion), week commencing 25th February 2019, which will advise if they have been validated and have therefore met this gateway criterion in the next assessment period (8th February 2019 – 21st February 2019).

If the pharmacy’s compliance cannot be assessed as the SCR portal has not been accessed

Contractors should access the SCR portal as soon as possible so that the pharmacy’s compliance with the gateway criterion can be assessed and either validated as having met the gateway criterion or contractors can be advised that the pharmacy does not meet the WES requirements, allowing corrective action to be taken. Contractors do not need to access an individual patient’s SCR for validation of this criterion; contractors just need to open the ‘Find a patient’ screen for NHS Digital to be able to capture the pharmacy’s operating system and browser details.

Contractors will receive another email, week commencing 25th February 2019, which will advise if they have been validated and have therefore met this gateway criterion in the next assessment period (8th February 2019 – 21st February 2019).

Further information on the WES gateway criterion can be found at psnc.org.uk/qpwes

*The following companies have requested that the WES gateway criterion email is sent to a representative at their head office rather than to individual pharmacy premises-shared NHSmail accounts:

ASDA; Boots; Britannia Pharmacy; WM Brown (kinghurst) Ltd; Daleacre Healthcare Ltd; Day Lewis plc; Dean & Smedley Ltd; Gorgemead t/a Cohens Chemists; Hollowood Chemists Ltd; The Hub Pharmacy Ltd; Jardines (UK) Ltd; Knights Chemists Ltd; Lincolnshire Cooperative Ltd; LloydsPharmacy; HA McParland Limited; JN McGill Ltd; Manichem Ltd; Medicine Clinic Ltd; Medipharmacy Limited; Midcounties Co-operative Pharmacy Group; Morrisons; MW Phillips Chemists; Paydens Ltd; PCT Healthcare; Pharmacy Care Plus Ltd; Raylane Ltd; Rowlands Pharmacy; Safedale Ltd; Shaunaks Ltd; Steven Lo / Lo’s Pharmacy; Superdrug; Tesco; Waremoss Ltd / Kamsons; Warwick Healthcare Ltd; H I Weldrick Ltd; Well; and X-Pharm Ltd.

WES emails schedule

The NHSBSA Provider Assurance Team will continue to send out emails to contractors who do not meet the WES gateway criterion and to those who have not accessed the SCR portal for their WES compliance to be assessed on a fortnightly basis. The email schedule is detailed in the table below.

Assessment period Contractors will need to access the SCR portal between these dates to be assessed as to whether they meet the WES gateway criterion Dates when the NHSBSA Provider Assurance Team will email contractors to advise if they have been assessed and whether they meet the WES gateway criterion
1 Between 14th November 2018 – 10th January 2019 16th January 2019
2 Between 11th January 2019 – 24th January 2019 28th January 2019
3 Between 25th January 2019 – 7th February 2019 12th February 2019
4 Between 8th February 2019 – 21st February 2019

Week commencing 25th February 2019



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