Quality Payments: Using the DoS Profile Updater


Quality Payments: Using the DoS Profile Updater

May 18, 2018

The new Directory of Services (DoS) profile updater is available to be used by community pharmacy contractors to meet the NHS 111 DoS quality criterion of the Quality Payments Scheme.

For the June 2018 declaration, contractors are required to edit or confirm the information about their pharmacy is correct on the DoS profile updater by 11:59pm on 29th June 2018 to meet the quality criterion. Any changes and additional information, or confirmation that the profiles are accurate can be input directly into the DoS Profile Updater. This process is the same for ‘bricks and mortar’ pharmacies and distance selling pharmacies.

A Guidance document on how to edit or confirm the information about a pharmacy is correct is available on the DoS profile updater website. Contractors are strongly advised to read the guidance to ensure they fully understand how to meet the quality criterion.

Please note, the DoS profile updater, in its current version, contains two fields in which contractors are asked to submit the superintendent’s GPhC registration number and name of their Health and Wellbeing Board; completion of these two fields is not mandatory and contractors do not have to fill them in.

Once the pharmacy’s details on the DoS profile updater have been submitted, the contractor will receive an email to confirm this. This email should be retained as evidence of meeting the DoS quality criterion.

The email should be received instantaneously after submitting the information on the DoS profile updater; however, please allow up to two hours for the email to be delivered. To help ensure contractors receive their confirmation emails, contractors are advised to add noreply@dos-profile.service.nhs.uk to their safe senders list before they update their profile. Alternatively, contractors will need to check their junk email folder in case the email has been inappropriately filed. If the emails are not received, please email exeter.helpdesk@nhs.net to confirm that the submission has been received.

If contractors have any technical difficulties accessing the DoS Profile Updater, they can email the NHS Digital helpdesk (exeter.helpdesk@nhs.net) or call them on 0300 303 4034.

Further information on the DoS quality criterion is available on psnc.org.uk/QPDoS


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