Manufacturer & Wholesaler Christmas Opening Hours 2020
Manufacturer & Wholesaler Christmas Opening Hours 2020
December 4, 2020
At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period.
A summary of customer service desk opening hours can be found in the table below. For information on order cut off /delivery schedules (including information on operating hours and delivery schedules for Saturday 26th December and Saturday 2nd January) please see links at the bottom of the page.
| Thurs 24th Dec | Fri 25th Dec | Mon 28th Dec | Tues 29th Dec | Wed 30th Dec | Thurs 31st Dec | Fri 1st Jan | Mon 4th Jan | |
| AAH | See delivery schedule below | Bank Holiday | Bank Holiday | See delivery schedule below | See delivery schedule below | See delivery schedule below | Bank Holiday | See delivery schedule below |
| Alliance | Normal hours (See delivery schedule below) | Bank Holiday | Bank Holiday | Normal hours (See delivery schedule below) | Normal hours (See delivery schedule below) | Normal hours (See delivery schedule below) | Bank Holiday | Closed (See delivery schedule below) |
| Astellas | See Alliance delivery schedule | Bank Holiday | Bank Holiday | See Alliance delivery schedule | See Alliance delivery schedule | See Alliance delivery schedule | Bank Holiday | See Alliance delivery schedule |
| AstraZeneca |
See AAH delivery schedule | Bank Holiday | Bank Holiday | See AAH delivery schedule | See AAH delivery schedule | See AAH delivery schedule | Bank Holiday | See AAH delivery schedule |
| Axis |
9:00 – 12:30 | Bank Holiday | Bank Holiday | 09:00-17:30 | 09:00-17:30 | 09:00-17:30 | Bank Holiday | 09:00-17:30 |
| Bristol Myers Squibb (BMS) | 8.30 – 12.30 | Bank Holiday | Bank Holiday | 10.00 – 14.00 | 10.00 – 14.00 | 10.00 – 14.00 | Bank Holiday | Normal hours |
| Britannia Pharmaceuticals |
09.00 – 12.30 | Bank Holiday | Bank Holiday | 09.00 – 12.00 | 09.00 – 12.00 | 09.00 – 12.00 | Bank Holiday | Normal hours |
| Eli Lilly | 09:00-15:00 | Bank Holiday | Bank Holiday | 09:00-16:00 | 09:00-16:00 | 09:00-15:00 | Bank Holiday | Normal hours (09:00-17:00) |
| Lundbeck | Closed (see additional info below) | Bank Holiday | Bank Holiday | Closed (see additional info below) | Closed (see additional info below) | Closed (see additional info below) | Bank Holiday | Normal hours |
| Novartis | 09:00-14:00 | Bank Holiday | Bank Holiday | Normal hours (09:00-17:00) | Normal hours (09:00-17:00) | 09:00-14:00 | Bank Holiday | Normal hours (09:00-17:00) |
| Novo Nordisk | 08:30-17:30 (see Alliance for delivery schedule) | Bank Holiday | Bank Holiday | 08:30-17:30 (see Alliance for delivery schedule) | 08:30-17:30 (see Alliance for delivery schedule) | 08:30-17:30 (see Alliance for delivery schedule) | Bank Holiday | 08:30-17:30 (see Alliance for delivery schedule) |
| Phoenix | 08:30 – 16:00 | Bank Holiday | Bank Holiday | 08:30 – 16:00 | 08:30 – 16:00 | 08:30 – 16:00 | Bank Holiday | 08:30 – 18:00 |
| Pfizer | Normal hours (09:00-17:15) | Bank Holiday | Bank Holiday | Normal hours (09:00-17:15) | Normal hours (09:00-17:15) | Normal hours (09:00-17:15) | Bank Holiday | Normal hours (09:00-17:15) |
| Roche | 09:00-12:00 | Bank Holiday | Bank Holiday | 09:00-16:00 (skeleton service) | 09:00-16:00 (skeleton service) | 09:00-12:00 (skeleton service) | Bank Holiday | Normal hours |
| Sanofi | 10:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products | Bank Holiday | Bank Holiday | 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products | 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products | 10:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products | Bank Holiday | 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products |
| Sigma | Phone Lines Close at 5pm SigConnect & PMR orders after 5pm** |
Bank Holiday | Bank Holiday | Normal Service | Normal Service | Phone Lines Close at 5pm SigConnect & PMR orders after 5pm** |
Bank Holiday | Normal hours |
Order cut off/delivery schedules and additional information
Lundbeck – Lundbeck UK offices will be closed 22nd December at 16:45, opening again 2nd Jan at 08:45. The last day for placing emergency orders is 7th December, last day for shipping orders is 11th December. For any emergency contact over the closed period, please email united_kingdom@lundbeck.com or telephone the office on 01908 649966. Any voicemails/emails will be picked up once a day throughout the holiday period.
To provide details of your Christmas 2020 schedule contact gemma.hackett@psnc.org.uk
Posted in: Dispensing & Supply, PSNC News
