Manufacturer & Wholesaler Christmas Opening Hours 2020

Manufacturer & Wholesaler Christmas Opening Hours 2020

December 4, 2020

At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period.

A summary of customer service desk opening hours can be found in the table below. For information on order cut off /delivery schedules (including information on operating hours and delivery schedules for Saturday 26th December and Saturday 2nd January) please see links at the bottom of the page.

Thurs 24th Dec  Fri 25th Dec  Mon 28th Dec  Tues 29th Dec  Wed 30th Dec Thurs 31st Dec Fri 1st Jan  Mon 4th Jan
AAH See delivery schedule below Bank Holiday Bank Holiday See delivery schedule below See delivery schedule below See delivery schedule below Bank Holiday See delivery schedule below
Alliance  Normal hours (See delivery schedule below) Bank Holiday Bank Holiday Normal hours (See delivery schedule below) Normal hours (See delivery schedule below) Normal hours (See delivery schedule below) Bank Holiday Closed (See delivery schedule below)
Astellas  See Alliance delivery schedule Bank Holiday Bank Holiday See Alliance delivery schedule See Alliance delivery schedule See Alliance delivery schedule Bank Holiday See Alliance delivery schedule
AstraZeneca
See AAH delivery schedule Bank Holiday Bank Holiday See AAH delivery schedule See AAH delivery schedule See AAH delivery schedule Bank Holiday See AAH delivery schedule
Axis
9:00 – 12:30 Bank Holiday Bank Holiday 09:00-17:30 09:00-17:30 09:00-17:30 Bank Holiday 09:00-17:30
Bristol Myers Squibb (BMS) 8.30 – 12.30 Bank Holiday Bank Holiday 10.00 – 14.00 10.00 – 14.00 10.00 – 14.00 Bank Holiday Normal hours
Britannia Pharmaceuticals
09.00 – 12.30 Bank Holiday Bank Holiday 09.00 – 12.00 09.00 – 12.00 09.00 – 12.00 Bank Holiday Normal hours
Eli Lilly   09:00-15:00 Bank Holiday Bank Holiday 09:00-16:00 09:00-16:00 09:00-15:00 Bank Holiday Normal hours (09:00-17:00)
Lundbeck  Closed (see additional info below) Bank Holiday Bank Holiday Closed (see additional info below) Closed (see additional info below) Closed (see additional info below) Bank Holiday Normal hours
Novartis  09:00-14:00 Bank Holiday Bank Holiday Normal hours (09:00-17:00) Normal hours (09:00-17:00) 09:00-14:00 Bank Holiday Normal hours (09:00-17:00)
Novo Nordisk 08:30-17:30 (see Alliance for delivery schedule) Bank Holiday Bank Holiday 08:30-17:30 (see Alliance for delivery schedule) 08:30-17:30 (see Alliance for delivery schedule) 08:30-17:30 (see Alliance for delivery schedule) Bank Holiday 08:30-17:30 (see Alliance for delivery schedule)
Phoenix 08:30 – 16:00 Bank Holiday Bank Holiday 08:30 – 16:00 08:30 – 16:00 08:30 – 16:00 Bank Holiday 08:30 – 18:00
Pfizer  Normal hours (09:00-17:15) Bank Holiday Bank Holiday Normal hours (09:00-17:15) Normal hours (09:00-17:15) Normal hours (09:00-17:15) Bank Holiday Normal hours (09:00-17:15)
Roche  09:00-12:00 Bank Holiday Bank Holiday 09:00-16:00 (skeleton service) 09:00-16:00 (skeleton service) 09:00-12:00 (skeleton service) Bank Holiday Normal hours
Sanofi   10:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products Bank Holiday Bank Holiday 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products 10:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products Bank Holiday 13:00 cut-off time for next day delivery on orders placed via email for Sanofi Genzyme Products
Sigma Phone Lines Close
at 5pm
SigConnect & PMR
orders after 5pm**
Bank Holiday Bank Holiday Normal Service Normal Service Phone Lines Close
at 5pm
SigConnect & PMR
orders after 5pm**
Bank Holiday Normal hours

 

Order cut off/delivery schedules and additional information

AAH

Alliance

Axis

BMS

Lundbeck – Lundbeck UK offices will be closed 22nd December at 16:45, opening again 2nd Jan at 08:45. The last day for placing emergency orders is 7th December, last day for shipping orders is 11th December. For any emergency contact over the closed period, please email united_kingdom@lundbeck.com or telephone the office on 01908 649966. Any voicemails/emails will be picked up once a day throughout the holiday period.

Novartis

Phoenix

Roche

Sigma

To provide details of your Christmas 2020 schedule contact gemma.hackett@psnc.org.uk

 



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