Wish list of pharmacy IT system suggested features published

Wish list of pharmacy IT system suggested features published

January 22, 2019

Following discussions at its recent meetings and feedback from pharmacy teams, the Community Pharmacy IT Group (CP ITG) has published a list of features that pharmacy teams would like their patient medication record (PMR) IT systems to include:

PMR wish list and briefing on use and development of pharmacy systems (published January 2019)

Requested features include: 

  • Speedy to use, touch-screen systems that enable quicker recording or access to clinical observations, actions and progress; 
  • more compatibility with other systems and health records; 
  • compatibility with hand-held devices; 
  • compatibility with the NHS App 
  • more ‘direct’ and speedier SCR access; and 
  • resilience – with affordable business continuity options if the pharmacy’s broadband connection fails. 

The full list is intended to assist pharmacy teams discussing future development of systems with their suppliers or selecting a system supplier. It is also intended to assist pharmacy system suppliers with their considerations for future development, although suppliers will primarily act on the direct input from those pharmacy contractors that use their system. 

How can you get involved? 

  • If you have any further feedback regarding features or prioritisation of the listings then please submit your thoughts using the IT feedback form or contact PSNC’s Community Pharmacy IT Lead. The list will be continually updated by the CP ITG. 
  • Join the Community Pharmacy Digital email group to hear about digital, IT and EPS developments and express your views on these topics.  
  • Look out for an upcoming survey on PMR preferences and provide your views on the questions posed. 
  • Submit your email ideas to your PMR supplier to explain how you think they should consider planning priority developments in future. The system features list may help you to think about your preferred features. 

 About the Community Pharmacy IT Group (CP ITG) 

The group was formed in 2017 by pharmacy organisations PSNCNPARPSCCA and AIMp. The quarterly CP ITG meetings are attended by members representing the five organisations and representatives from pharmacy system suppliers and NHS Digital. Further information on the group can be found on the PSNC website 


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