PSNC Vision and work plan

PSNC Vision and work plan

PSNC met in January 2018 and agreed its work plan for the year. This plan is in line with the Committee’s three-year strategic plan which it set out in 2017.

The following document includes the PSNC strategic plan for 2017-20, and the 2018 work plan.

PSNC Plan 2018

Page under review

PSNC has a clear vision of its aims and aspirations for the community pharmacy service:

The community pharmacy service of the future will offer support to our communities, helping people to optimise use of medicines to support their health and care for acute and long-term conditions, and providing individualised information, advice and assistance to support the public’s health and healthy living.

  • All pharmacies will provide a cost-effective and high quality range of services to their patients, encouraged by funding arrangements that motivate service provision, reward positive patient outcomes and offer sustainability to contractors.  The value of pharmacy services to patients and the NHS and the wider savings which can be created by the effective use of pharmacy will be evidenced.
  • Pharmacies will be fully integrated into provision of primary care and public health services, and will have a substantial and acknowledged role in the delivery of accessible care at the heart of their community.
  • Pharmacies will be able to deliver a wide range of NHS services to support their customers and patients, and be able to offer them services on equal terms to other primary care providers.
  • Patients will be confident that when they access services from a pharmacy, the pharmacist and other members of the pharmacy team will have the skills and resources necessary to deliver high quality services. Effective communications will ensure seamless integration with other NHS care providers.
  • In some cases arrangements for provision of pharmacy services may include patient registration. All patients will have a free and unfettered choice of pharmacy.


The Community Pharmacy Forward View

As part of PSNC’s work to develop community pharmacy, we worked with Pharmacy Voice, with the support of the RPS English Pharmacy Board, to create a joint vision document. The Community Pharmacy Forward View sets out the sector’s ambitions to radically enhance and expand the personalised care, support and wellbeing services that community pharmacies provide. In the scenarios outlined in the document, pharmacy teams would be fully integrated with other local health and care services in order to improve quality and access for patients, increase NHS efficiency and produce better health outcomes for all.

The Community Pharmacy Forward View sets out the organisations’ shared ambition for the sector, focused on three key roles for the community pharmacy of the future:

  1. As the facilitator of personalised care for people with long-term conditions
  2. As the trusted, convenient first port of call for episodic healthcare advice and treatment
  3. As the neighbourhood health and wellbeing hub

As part of the next stage of the Community Pharmacy Forward View project, a micro site has been created to provide community pharmacy teams, LPCs and key stakeholders with detailed information and resources, including an outline implementation framework for delivering this vision and case studies from pharmacy organisations who are pioneering new ways of working.

Find out more about the Forward View and download relevant resources.


The development of PSNC’s vision

Further details of PSNC’s work to enhance the community pharmacy service can be found on the following pages:

2012/13 survey and vision

PSNC seminar 2013: implementing the Vision

PSNC’s work in 2014: a video introduction

2015 work plan

Pharmacy 5 Point Forward Plan (2015/16)

Service development proposals (2016)

Additional information about PSNC’s ongoing workstreams can be found within our committee and subcommittee agendas and minutes available from PSNC meetings.

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