Flu Vaccination – training requirements and resources

Flu Vaccination – training requirements and resources

All pharmacy staff involved in the provision of the Flu Vaccination Service should receive appropriate training relevant to the role they will undertake. Community pharmacy contractors are required to demonstrate that all pharmacists providing the service in their pharmacy have the skills needed to do so.

Flu vaccination services have been widely commissioned from community pharmacies over the last few years and as a consequence many pharmacists have already received regular training on the provision of a vaccination service. There are a number of organisations offering training and support for provision of flu vaccination services and contact details can be found below.

The National Minimum Standards and Core Curriculum for Immunisation Training for Registered Healthcare Practitioners document sets the standards and lists the essential topics which should be incorporated into immunisation training for registered healthcare practitioners. Pharmacists who will provide the Flu Vaccination Service must have completed practical training in vaccination that meets these requirements.

NHS England has determined that pharmacists providing the Flu Vaccination Service need to attend face-to-face training for both injection technique and basic life support training at least every three years. This requirement means that a pharmacist who undertook face-to-face training for both injection technique and basic life support in 2017 would not need to undertake face-to-face training in 2019. The pharmacist would then need to undertake face-to-face training in 2020 in order to continue to provide the service in 2020/21. Pharmacists who last undertook face-to-face training in 2016 would need to undertake face-to-face training in 2019, prior to providing the Flu Vaccination Service 2019/20.

Click on a heading below for more information.

Declaration of Competence (DoC)

The Declaration of Competence (DoC) approach (developed by the Community Pharmacy Competence Group) has been agreed by NHS England, NHS Employers and PSNC as being the way by which pharmacists providing the Flu Vaccination Service can demonstrate their competence to the contractor who is contracted to provide the service and to NHS England.

The Community Pharmacy Competence Group (CPCG) has published a new combined Vaccination Services Declaration of Competence (DoC) which is hosted on the Centre for Pharmacy Postgraduate Education website.

Previously, there were two separate DoC frameworks for vaccination services; the NHS Seasonal Influenza Vaccination Advanced Service and other locally commissioned Immunisation services; these two have been merged into a single DoC.

Pharmacy professionals who will be providing the NHS Seasonal Flu Vaccination Advanced Service and a locally commissioned influenza service will now only be required to complete one DoC.

To fully complete the DoC, pharmacists must be familiar with the Patient Group Direction (PGD) and the service specification for the service.

Pharmacists should note that completion of the original vaccination services DoC does not provide acceptable evidence of their competence to provide the Advanced Service.

CPPE has produced A guide to using the Declaration of Competence (DoC) system and a factsheet to help pharmacists complete the DoC process.

PSNC resources

Training resources

National flu programme training slide set for healthcare professionals (PHE)

e-Learning for Healthcare Flu Immunisation online course
This interactive flu immunisation e-learning programme, written by Public Health England and produced by Health Education England’s eLearning for Healthcare, is available for anyone involved in delivering the flu immunisation programme.

NHS Education for Scotland has made a video for health professionals on how to administer the vaccine.

Training providers

Some LPCs are arranging local training for their pharmacy contractors; contact your LPC to see if they are organising any training.

Vaccination training

There are a number of organisations that provide vaccination training for pharmacists and those that PSNC has been made aware of are listed below for information (listing on this website does not constitute endorsement of the course or provider by PSNC):

AAH Pharmaceuticals

Alliance Healthcare


Buttercups Training Ltd

Cambrian Alliance

Charles Bloe Training Ltd

ECG Training

Global Health Medical


National Pharmacy Association



Rx Advisor Ltd

Sonar Informatics

Voyager Medical

Flu Champion course

Pharmacy Complete has launched a distance-learning course which aims to equip pharmacy team members with the knowledge and skills required to support the effective delivery of the Flu Vaccination Service. The course includes a workbook, online assessment, certificate and Flu Champion badge.

Please note: completion of this course is not a requirement of the Flu Vaccination Service; this is an optional course for pharmacy team members.

Frequently asked questions

Frequently asked questions relating to training requirements can be found on the Flu Vaccination FAQs page.

Return to the flu vaccination hub page

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