MUR patient consent

MUR patient consent

From 1st September 2020, it is no longer a contractual requirement that written consent is obtained from patients prior to the provision of Medicines Use Reviews (MURs).

Instead, verbal consent can be obtained and a record of that made in the pharmacy’s clinical record for the service. These changes were agreed by the Department of Health and Social Care and NHS England and NHS Improvement (NHSE&I), following a proposal to move to a verbal consent model made by PSNC.

Prior to service provision, verbal consent must be sought from each patient.  In seeking consent, contractors need to ensure that the patient is made aware that the consent enables:

  • the provision of the service;
  • the sharing of information between the pharmacy and the patient’s general practice if needed, to enable appropriate care in the provision of the service;
  • the sharing of information about the service with NHSE&I as part of service monitoring; and
  • the possible sharing of information about the service with NHSE&I and the NHS Business Services Authority (NHSBSA)  as part of post-payment verification (PPV).

The General Pharmaceutical Council’s (GPhC) Guidance on Consent provides information on consent for pharmacists and their teams.



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