New Medicine Service (NMS)

New Medicine Service (NMS)

The New Medicine Service (NMS) was the fourth Advanced Service to be added to the Community Pharmacy Contractual Framework; it commenced on 1st October 2011.

The service provides support for people with long-term conditions newly prescribed a medicine to help improve medicines adherence; it is focused on particular patient groups and conditions.

Since the introduction of the NMS, more than 90% of community pharmacies in England have provided it to their patients.

Click on a heading below for more information.

Directions, guidance and service specification

The legal basis for the service is provided by the Secretary of State Directions. The service specification provides a ‘plain English’ version of the Directions and the official guidance from PSNC and NHS Employers provides essential information on the service for community pharmacy contractors, their staff and regional NHS England and NHS Improvement teams.

The Pharmaceutical Services (Advanced and Enhanced Services) (England) Directions 2013

These Directions have been amended a number of times since publication. The amendment Directions are printed in the Drug Tariff. PSNC has created a document which consolidates the 2013 Directions and subsequent amendments made up to December 2016.

NMS service specification (August 2013)

PSNC and NHS Employers guidance on the NMS for contractors, their staff and local NHS England teams (updated in December 2013 to reflect the NHS re-organisation). Since this guidance was published, a change to the NMS reporting requirements has taken place since publication and therefore some aspects of the guidance document are now out of date. This PSNC document details the parts of the joint guidance which are now out of date and should be read alongside the joint guidance document.

Related resources

PSNC Briefing 033/15: Services Factsheet – NMS Medicines List (July 2015)
This Briefing outlines the requirements for patients to be eligible to receive the NMS service.

PSNC Briefing 087/13: Advanced services and Pre-registration Trainees (20th August 2013)
Following media reports that pre-registration trainees have been allowed to provide MUR and NMS consultations without supervision by a pharmacist, PSNC has issued guidance to pharmacy contractors.

NMS and MURs – top tips from community pharmacies 

Notifying NHS England and NHS Improvement prior to providing the service

Pharmacist knowledge and skills requirements

NMS medicines list

Providing the NMS

NMS record keeping and NHSBSA reporting requirements

Working and communicating with GPs and PCNs

Working with hospital colleagues

Funding and claiming payment

Service evaluation

NMS statistics


Further NMS resources

Latest Services and Commissioning news

View more Services and Commissioning news >