Further NMS resources

Further NMS resources

This page contains a number of resources produced by PSNC and other organisations to support pharmacists providing the New Medicine Service (NMS):

PSNC NMS resources

NMS and MURs – top tips from community pharmacies

Powerpoint presentations

PSNC has produced a PowerPoint presentation which may be used as part of training on the service or at local meetings arranged by LPCs and other organisations.

PSNC PowerPoint presentation on the NMS (last updated July 2013)

PSNC presentation on the NMS (PDF)

PSNC PowerPoint presentation on medicines non-adherence

NMS statistics


Briefing for locum community pharmacists 

CPPE NMS resources

Promoting NMS to the local media

A template press release and a Q&A sheet for patients is available via the links below, for use by LPCs.

Template press release on NMS

NMS Q&A sheet for patients 

Promoting NMS to patients

Nottinghamshire LPC and Nottinghamshire LPN:


This scratch card was launched in October 2014 as part of Pfizer’s ongoing campaign to raise awareness of medicines optimisation. The aim is to increase patient interaction with the pharmacy team to create opportunities to engage patients which pharmacy services such as MURs and NMS.

Pfizer Scratch card 

Links to further resources

The British Heart Foundation – Clinical tools for pharmacists 

Pfizer Health Partnerships – Cardiovascular disease resources (March 2017)

Mencap – The Disability Partnership’s Pharmacy Project (July 2016):

PricewaterhouseCoopers (PwC) – The value of community pharmacy: full report and summary report.
This report contains a chapter which provides PwC’s assessment of the value associated with community pharmacy’s current role in providing the New Medicine Service England.

Research article – Cost Effectiveness of Support for People Starting a New Medication for a Long-Term Condition Through Community Pharmacies: An Economic Evaluation of the New Medicine Service (NMS) Compared with Normal Practice (August 2017)

Department of Health impact assessment on the introduction of the NMS

National Pharmacy Association – NMS Standard Operating Procedure (please note NPA login required)

National Pharmacy Association – NMS Resources (please note NPA login required)

National Pharmacy Association –  Managing COPD in the community NMS crib sheet (please note NPA login required)

Royal Pharmaceutical Society – Support for New Medicine Service

Pfizer anticoagulant toolkit – Hard copies of the toolkit are available to order from the Access Pfizer website (please note you will need to register on the website and have an Alliance Healthcare account number or Pfizer customer account number to complete the registration process).

NHS Identity Guidelines: NHS logo use by pharmacies
In January 2017 NHS England updated the guidelines on the use of the NHS Identity, including revised guidance for all primary care contractors who are commissioned under a primary care contract. Where pharmacy contractors choose to use the NHS identity, they must ensure that the revised guidance is adhered to when producing, updating or replacing designs.

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