Pharmacy Quality Scheme

Pharmacy Quality Scheme

The Pharmacy Quality Scheme (PQS)  is the new name for the Quality Payments Scheme, which forms part of the Community Pharmacy Contractual Framework (CPCF).

In July 2019, a new PQS was announced for the remainder of 2019/20 as part of the five-year deal for the CPCF. The new scheme has funding of £75 million and a review period in February 2020.

Changes to the PQS are summarised in PSNC Briefing 041/19: The Pharmacy Quality Scheme 2019/20 (September 2019).

PSNC is currently updating its resources and producing new resources to support community pharmacy contractors with the PQS. We will highlight these to contractors through our normal communication channels. Please ensure you are signed up to PSNC e-newsletters at: psnc.org.uk/enews  to ensure you receive updates on when resources are published.


Click on a heading below for more information.

Guidance documents

Important PQS dates for the diary

The below table is also available as a standalone document:

Important Pharmacy Quality Scheme 2019/20 dates for the diary (PDF)

Date Why is this date important?
30th September 2019 The window opened for contractors to claim for an Aspiration payment on MYS. This opened at 9am.
1st October 2019 The window opened for contractors to update their NHS website profiles or for distance selling pharmacies (DSPS) to send an email to the NHSBSA Provider Assurance Team (further details will be available in the NHS England and NHS Improvement (NHSE&I) Pharmacy Quality Scheme (PQS) 2019/20 guidance). This opened at 00:00am.

Contractors should start checking that all patients with diabetes, have had foot and eye checks (retinopathy) in the last 12 months.

DATE: CONTRACTORS NEED TO START WORKING ON THIS QUALITY CRITERION ON THIS DATE TO ENSURE THEY ARE ELIGIBLE TO MEET THIS QUALITY CRITERION.

The window opened for contractors to update their NHS 111 DoS profiles. This opened at 00:00am.
The window opened for contractors to demonstrate access to SCR. This opened at 00.00am.
1st November 2019

The window closes for contractors to claim for an Aspiration payment on MYS. This closes at 11.59pm.

DO NOT MISS THIS DEADLINE: CONTRACTORS WILL NOT BE ABLE TO CLAIM AN ASPIRATION PAYMENT IF THEY MISS THIS DEADLINE.

29th November 2019

This is the final day by which contractors must have started the lithium audit, or other patient safety audit if they have no patients receiving regular lithium prescriptions. This will allow contractors to complete their lithium audit, within a three month consecutive period (if the contractor starts the audit when the pharmacy opens on 29th November 2019 and makes their declaration on the final day of the declaration window (28th February 2020) after the pharmacy has closed for the day.

Contractors are strongly encouraged to start their lithium audit well before this date to reduce the risk of missing this deadline and allow themselves more flexibility on the date on when they make their declaration.

This is the final day by which contractors must have started their valproate audit. This will allow contractors to complete their valproate audit, within a three month consecutive period (if the contractor starts the audit when the pharmacy opens on 29th November 2019 and makes their declaration on the final day of the declaration window (28th February 2020) after the pharmacy has closed for the day.

Contractors are strongly encouraged to start their valproate audit well before this date to reduce the risk of missing this deadline and allow themselves more flexibility on the date on when they make their declaration.

Contractors will be paid their Aspiration payment (if they claimed within the required time period).
30th November 2019

The window CLOSES for contractors to update their NHS website profiles or for DSPs to send an email to the NHSBSA Provider Assurance Team (further details will be available in the NHSE&I PQS 2019/20 guidance). This CLOSES at 11.59pm.

DO NOT MISS THIS DEADLINE: CONTRACTORS WILL NOT BE ABLE TO CLAIM A PQS PAYMENT IF THEY MISS THIS DEADLINE AS THIS IS A GATEWAY CRITERION.

The window CLOSES for contractors to update their NHS 111 DoS profiles. This CLOSES at 11.59pm.

DO NOT MISS THIS DEADLINE: CONTRACTORS WILL NOT BE ABLE TO CLAIM FOR THE DIGITAL ENABLERS DOMAIN IF THEY MISS THIS DEADLINE AS CONTRACTORS NEED TO MEET ALL THE QUALITY CRITERION WITHIN A DOMAIN TO BE ABLE TO CLAIM PAYMENT FOR THAT DOMAIN.

31st January 2020 Contractors can stop checking that all patients with diabetes, have had foot and eye checks (retinopathy) in the last 12 months (please note, eye checks are only for patients with diabetes aged 12 or over) in order to meet the quality criterion.
1st February 2020

This is the final day by which contractors must have started their NSAID audit. This will allow contractors to complete the NSAID audit within four weeks (the audit may be required to be completed over four weeks if the required number of patients do not present within a two week period). The contractor will need to start the audit when the pharmacy opens on 1st February 2020 and if they contractor is required to complete the audit over a four week period, make their declaration on the final day of the declaration window (28th February 2020) after the pharmacy has closed for the day.

Contractors are strongly encouraged to start their NSAID audit well before this date to reduce the risk of missing this deadline and allow themselves more flexibility on the date on when they make their declaration.

3rd February 2020 The window opens for contractors to claim for a PQS payment on MYS (this opens at 9am).
28th February 2020

The window closes for contractors to claim for a PQS payment on MYS (this closes at 11.59pm).

DO NOT MISS THIS DEADLINE: CONTRACTORS WILL NOT BE ABLE TO CLAIM A PQS PAYMENT IF THEY MISS THIS DEADLINE.

31st March 2020 Deadline for contractors to meet the Sugar Sweetened Beverages quality criterion, if not already done so when they made their PQS declaration.
1st April 2020 Contractors will be paid their PQS payment (if they claimed within the required time period).

Gateway criteria

To qualify for a PQS 2019/20 payment,  contractors will have to meet the following four gateway criteria on the day of their declaration (which must be done between 3rd February 2020 and 28th February 2020):

  1. the contractor must be offering at the pharmacy the New Medicine Service (NMS) and/or the NHS community pharmacy seasonal influenza vaccination service; and
  2. pharmacy staff at the pharmacy must be able to send and receive NHSmail from their shared premises specific NHSmail account, which must have at least two live linked accounts; and
  3. the contractor must update its NHS website profile in respect of its opening hours (including Easter Sunday 2020 and the following public and bank holidays: Christmas Day 2019, Boxing Day 2019, New Year’s Day 2020, Good Friday 2020, Easter Monday 2020, Early May Bank Holiday 2020 and Spring Bank Holiday 2020), services and facilities and promptly update this as information changes (including Easter Sunday and public and bank holiday opening hours) to ensure the information is accurate for the public (to be eligible for the PQS 2019/2020 payment, this will have to be done between 00:00 on 1 October 2019 and 23:59 on 30 November 2019); distance selling pharmacies must send an email to the NHS Business Services Authority (NHSBSA) Provider Assurance Team between 00:00 on 1 October 2019 and 23:59 on 30 November 2019 as per the NHS England and NHS Improvement Pharmacy Quality Scheme 2019/20 guidance; and
  4. 80% of all registered pharmacy professionals working at the pharmacy have achieved level 2 safeguarding status for children and vulnerable adults in the last two years prior to the date of their declaration.

For further information on each criterion, click on the links above. If a link is not available for a criterion, this will be made available soon.

Contractors passing the gateway criteria will only receive a payment if they meet one or more of the domains listed in the tables under the ‘Quality criteria’ subheading below. Therefore, meeting the gateway criteria will not, in itself, attract a PQS payment; it is subject to how many of the domains the contractor meets.

Quality criteria

Contractors passing all of the gateway criteria on the day of the declaration (which must be done between 3rd February 2020 and 28th February 2020) will receive a PQS payment if they meet one or more of the domains listed below (please note, contractors must meet all of the quality criteria in each domain to be eligible for a PQS payment). The PQS payment will depend on how many of the domains the pharmacy meets.


For further information on each quality criterion, click on the links below. If a link is not available for a quality criterion, this will be made available soon.

Risk management and safety domain

Contractors must meet all five of the quality criteria listed below in the Risk management and safety domain to be able to claim payment for this domain. Meeting this domain is worth 30 points and has a value of between £1,920 – £3,840 (funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments
will be made to eligible contractors depending on how many domains they have met and hence points claimed).

1.

On the day of the declaration, 80% of all registered pharmacy professionals working at the pharmacy to have satisfactorily completed the CPPE risk management training and assessment.

AND

2.

On the day of the declaration, 80% of all registered pharmacy professionals working in the pharmacy have satisfactorily completed the CPPE sepsis online training and assessment, can demonstrate that they can apply the learning to respond in a safe and appropriate way when it is suspected that someone has sepsis, and demonstrably ensure all patient facing staff have understood alert symptoms to ensure referral of suspected sepsis to a pharmacist.

AND

3.

On the day of the declaration, the pharmacy has available, at premises level, an update of the previous risk review undertaken as part of the 2018/19 Quality Payments Scheme (QPS), i.e. updated since the last review date of 15 February 2019, that the pharmacy team at the premises had drawn up for a risk in that pharmacy. This update must include a recorded reflection on the identified risk and the risk minimisation actions that the pharmacy team has been taking and any subsequent actions identified as a result of the reflection. The risk review should include the risk of missing sepsis identification as a new risk as part of the review and record demonstrable risk minimisation actions that have been undertaken to mitigate the risk.

Note: Pharmacies that did not claim for the risk management quality criterion previously, who wish to claim for the PQS 2019/20, must have a risk review containing two identified risks, including the risk of missing sepsis as above, as part of completion and claiming for this domain.

AND

4.

On the day of the declaration, 80% of all registered pharmacy professionals working at the pharmacy to have satisfactorily completed the CPPE reducing look-alike, sound-alike (LASA) errors e-learning and assessment.

AND

5.

On the day of the declaration, pharmacies must have a new written safety report (i.e. new since 15th February 2019 (the last review date) or covering the last year if not previously claimed) at premises level available for inspection from the day of the declaration covering analysis of incidents and incident patterns (taken from an ongoing log), evidence of sharing learning locally and nationally, and actions taken in response to national patient safety alerts.

Demonstrable learnings from the CPPE LASA e-learning should also be incorporated into the safety report. This should include a review of, and subsequent actions, where mitigation taken has failed to prevent a LASA incident or LASA near miss from occurring.

Demonstrably, the pharmacy contractor actively identifies and manages the risks at premises level associated with the specified LASA medicines identified from the National Reporting and Learning System (NRLS)*.

Demonstrably, the pharmacy contractor has put in place actions to prevent these risks, for example, physical separation, staff awareness raising, visual warnings, tags or labels on shelving, fatigue reduction strategies or enhanced checking procedures for these medicines.

There must be demonstrable evidence of all actions identified in the patient safety report having been implemented.

Demonstrably, the pharmacy contractor uploads any LASA incident reports to the NRLS and keeps a record for confirmation of this activity at the pharmacy premises or within any electronic reporting system used by the contractor. In the description of what happened in the NRLS report, the contractor must include the text ‘LASA’ as a unique identifier to facilitate future national learning.

*NHS Improvement top combinations by likelihood and harm caused – propranolol and prednisolone, amlodipine and amitriptyline, carbamazepine and carbimazole, rivaroxaban and rosuvastatin, atenolol and allopurinol.

Medicines safety audits complementing Quality Outcomes Framework (QOF) Quality Improvement (QI) domain

Contractors must meet all three of the quality criteria listed below in the Medicines safety audits complementing QOF QI domain to be able to claim payment for this domain. Meeting this domain is worth 25 points and has a value of between £1,600 – £3,200 (funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed).

1.

On the day of the declaration the pharmacy must have completed a lithium audit, over three consecutive months, aligned with requirements of the NPSA alert on lithium for all patients prescribed lithium. A link to the NPSA alert will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance. Further details of the required questions to be asked and the details to be recorded will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance.

Before starting the audit, the contractor must check their PMR prior to choosing the consecutive three-month period for the audit to verify whether they have had any ongoing patients to whom they have dispensed lithium in the preceding three months. If the pharmacy has no patients who have had lithium dispensed from the pharmacy in the previous three months, the contractor must complete a safety audit of patients prescribed one of the following medicines instead, in the following order of preference: either methotrexate; amiodarone; or phenobarbital, which are in line with alternatives suggested in the GP QOF QI Prescribing Safety Module (please note that the same process for identifying if the pharmacy has any patients on lithium should be applied for identifying if the pharmacy has any patients on methotrexate, amiodarone or phenobarbital).

AND

2. 

On the day of the declaration, the pharmacy must have completed a valproate safety audit, over three consecutive months for all girls and women of childbearing potential who have had valproate dispensed from the pharmacy. Further details of the audit and the details to be recorded will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance.

AND

3. 

On the day of the declaration, contractors should have implemented, into their day-to-day practice, the findings and recommendations from the previous clinical audit on NSAIDs prescribed for those aged 65 years and above without gastroprotection, undertaken as part of the QPS for the February 2019 review point; the link for the report will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance. The pharmacy must then repeat the updated audit of NSAIDs and gastroprotection for all patients 65 years and over (the link for the updated audit will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance, including notifying the patient’s GP where concerns are identified, sharing their anonymised data with NHS England & NHS Improvement, and incorporating any learning from the re-audit into future practice.

Note: Pharmacies that did not claim for the NSAID audit quality criterion previously, i.e. at the last review date of 15th February 2019, and wish to claim for this criterion for the PQS 2019/20 as part of claiming for this domain, must complete the NSAID audit for the first time and complete the other elements as described above.

Submission of information to NHS England & NHS Improvement should be reported on the Manage Your Service (MYS) application for all of the above audits.

Prevention domain

Contractors must meet all five of the quality criteria listed below in the Prevention domain to be able to claim payment for this domain. Meeting this domain is worth 25 points and has a value of between £1,600 – £3,200 (funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed).

1.

On the day of the declaration, the pharmacy is a Healthy Living Pharmacy level 1 (self-assessment).

AND

2. 

On the day of the declaration, all patient-facing staff are Dementia Friends (Alzheimer’s Society).

AND

3.

On the day of the declaration, the pharmacy has completed a specified dementia-friendly environment checklist which will be available in the NHS England & NHS Improvement Pharmacy Quality Scheme 2019/20 guidance in relation to the registered pharmacy premises and created an action plan which includes making some demonstrable recorded changes to the environment in line with the checklist, as appropriate.

AND

4.

On the day of the declaration, the pharmacy must confirm that the pharmacy checked that all patients with diabetes aged 12 years or over, who presented from 1st October 2019 to 31st January 2020, have had foot and eye checks (retinopathy) in the last 12 months. The pharmacy must have recorded the patient’s response on the PMR or appropriate form/patient record and signposted/referred patients as appropriate.  This record should set out the total number of patients who have had this intervention, the number that have not had one or either check in the last 12 months, and it should be recorded where they have been appropriately signposted/referred and reported as part of this criterion.

AND

5. On the day of the declaration, pharmacies (the registered pharmacy premises) must have either achieved that the sales by the pharmacy of Sugar Sweetened Beverages (SSB) account for no more than 10% by volume in litres of all beverages sold or must declare that they will be meeting this criterion by 31 March 2020. For the definition of added sugar see Annex B in the following link: https://www.england.nhs.uk/wp-content/uploads/2017/04/sugar-action-doc.pdf.

Primary Care Networks (PCNs) domain

Contractors must meet the one quality criterion listed below in the PCN domain to be able to claim payment for this domain. Meeting this domain is worth:

  • 22.5 points and has a value of between £1,440 – £2,880 for a Pharmacy PCN lead; or
  • 12.5 points and has a value of between £800 – £1,600 for a non-Pharmacy PCN lead.

Funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed.

1. 

On the day of the declaration, the pharmacy must be able to demonstrate that their pharmacy, and all of the other pharmacies within the PCN footprint who wish to engage with a PCN, have agreed a collaborative approach to engaging with their PCN. This approach must include agreement on a single channel of communication by appointing a named lead representative for all of the community pharmacies who wish to engage with their PCN in the PCN footprint.  The Pharmacy PCN Lead must have provided their name to the Local Pharmaceutical Committee (LPC) in which the PCN lies and must have demonstrable evidence that they have started the engagement process with the PCN, i.e. they have made initial contact with the Clinical Director for the PCN either by contacting them through correspondence (post/email) or by arranging a meeting with them or by meeting them.

All pharmacies claiming for this domain must submit the name of their appointed Pharmacy PCN Lead and the pharmacy name and ODS code for the Pharmacy PCN Lead as will be described in the NHS England and NHS Improvement Pharmacy Quality Scheme 2019/20 Guidance.

The Pharmacy PCN Lead must declare:

Asthma domain

Contractors must meet the one quality criterion listed below in the Asthma domain to be able to claim payment for this domain. Meeting this domain is worth 5 points and has a value of between £320 – £640 (funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed).

1. On the day of the declaration, the pharmacy can show evidence that patients with asthma, for whom more than 6 short-acting bronchodilator inhalers were dispensed without any corticosteroid inhaler within a 6 month period have, since the last QPS  review point (i.e. 15th February 2019), been referred to an appropriate healthcare professional for an asthma review; and can evidence that they have ensured that all children aged 5-15 years old prescribed an inhaled corticosteroid for asthma have a spacer device where appropriate in line with NICE TA38 and have a personalised asthma action plan. The pharmacy must be able to show that they have referred patients with asthma to an appropriate healthcare professional where this is not the case.

Digital enablers domain

Contractors must meet the two quality criteria listed below in the Digital enablers domain to be able to claim payment for this domain. Meeting this domain is worth 2.5 points and has a value of between £160 – £320 (funding will be divided between qualifying pharmacies based on the number of points they have achieved. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed).

1.

On the day of the declaration, the pharmacy must have updated its NHS 111 DoS profile via the DoS updater, including its opening hours for Easter Sunday 2020 and public and bank holidays including Christmas Day 2019, Boxing Day 2019, New Year’s Day 2020, Good Friday 2020, Easter Monday 2020, Early May Bank Holiday 2020 and Spring Bank Holiday 2020, and must promptly update its profile as information changes, to ensure information is accurate for real time referrals, e.g. from NHS 111 providers. The update window for the February 2020 declaration is between 00:00 on 1st October 2019 and 23:59 on 30th November 2019.

AND

2. On the day of the declaration, the pharmacy can demonstrate access to SCR by having accessed the SCR between 00:00 on 1st October 2019 and the day of the declaration.

Claiming payments

Community pharmacy contractors will be able to claim an early and advanced Aspiration payment of up to 70% of their earning under the PQS 2019/20 (if they participated in the QPS in 2018/19) between 9am on 30th September 2019 and 11.59pm on 1st November 2019.

Contractors will then be able to make a declaration for a PQS payment (based on the criteria they have actually met) between 9am on 3rd February 2020 and 11.59pm on 28th February 2020.

As for previous declarations, contractors wishing to claim a PQS payment will be required to submit their declaration online to the NHS Business Services Authority (NHSBSA); however, for the February 2020 review point, contractors will only be able to claim for a payment via one route, by using the Manage Your Service (MYS) application (contractors will not be able to use Snap Survey as per previous review points to make a declaration).

Validation of the gateway criteria - Weekly gateway dataset report

Contractors can now view the NHS Business Services Authority (NHSBSA) weekly dataset report to check if they meet three out of the four gateway criteria of the PQS.

View the weekly dataset report (this is available under the ‘PQS datasets’ section)

The NHSBSA weekly dataset report, uses information from national datasets to assess whether contractors have met the following three gateway criteria: Advanced Services; NHSmail; and NHS website.

The weekly dataset report will also show whether contractors have edited or verified all three of the required sections of their NHS website profile (opening hours, services and facilities). Therefore, the report can act as a double check that this task has been completely correctly and if not, provides contractors with the opportunity to go back into their NHS website profile and update as necessary to meet the gateway criterion.

The weekly dataset report will be published every Friday from today (4th October 2019) to 2nd March 2020 with a two-week gap between 27th December 2019 and 3rd January 2020.

Contractors should be aware that even if a contractor is currently meeting the NHSmail gateway criterion, their status on this may change, ahead of the PQS declaration period. For example, if there are only two personal NHSmail accounts linked to the shared NHSmail account and one of these becomes inactive, ahead of the PQS declaration date, the contractor may then show as not meeting the NHSmail gateway criterion. Contractors are therefore encouraged to check the report in early 2020, in the weeks leading up to the PQS declaration period, to ensure they are still meeting this gateway criterion.

Aspiration payment

Further information on the Aspiration payment can be found on the Aspiration payment page.

Registering for the Manage Your Service (MYS) application

Contractors will be required to claim their Aspiration payment and make their declaration for a PQS payment using the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) application. Contractors will not be able to use the Snap Survey like they may have done for previous Quality Payments Scheme declarations; they will be required to use MYS. Contractors will also be required to claim payment for the Flu Vaccination Service 2019/20 and notify readiness to provide the new Community Pharmacist Consultation Service (CPCS) via MYS.

Payment information

To claim a PQS payment, contractors will be required to make a declaration between 9am on 3rd February 2020 and 11.59pm on 28th February 2020 on the NHSBSA MYS application. Contractors will be required to declare that on the day of making their declaration, that they meet the gateway criteria and that they meet the domains they are claiming payment for (except if they plan to meet the Sugar Sweetened Beverage (SSB) quality criterion by 31st March 2020).

Each domain has a designated number of points shown in the table in ‘The quality criteria’ section on pages 3-7. The maximum number of points that a pharmacy can qualify for is:

  • 110 points for a PCN lead; and
  • 100 points for a non-PCN lead.

The £75 million funding budget will be divided between qualifying pharmacies based on the number of points they have achieved up to a maximum £128 per point. Each point will have a minimum value worth £64 based on all pharmacy contractors achieving maximum points. Payments will be made to eligible contractors depending on how many domains they have met and hence points claimed.

In the event that the value of a point will be £128 (the cap on the value of each point), the number of any unused points for the PCN lead payment (i.e. 10 points per unclaimed PCN lead) will be equally distributed amongst all contractors who are eligible for the PQS payment.

Payment for the PQS 2019/20 will be reconciled with the Aspiration payment and will be paid to contractors on 1st April 2020.

PharmOutcomes support

Community pharmacy contractors can access support on PharmOutcomes for the PQS 2019/20. This support is available to all contractors free of charge as PSNC has agreed to use their PharmOutcomes licence to provide access to this support.

Currently, the following support is available on PharmOutcomes:

PQS Assessment framework

The assessment framework allows contractors and their teams to track their progress with achieving the gateway and quality criteria of the PQS.

Once a contractor has logged into PharmOutcomes, the framework can be accessed by clicking on ‘Assessments’ and then the framework is listed under the title ‘PQS – The Pharmacy Quality Scheme 2019/20’.

Asthma domain

There are two services available; one for patients for whom more than six short-acting bronchodilator inhalers were dispensed without any corticosteroid inhaler within a six month period and one for children who have not been prescribed a spacer device and/or don’t have a personalised asthma action plan. These can be accessing by logging into PharmOutcomes, selecting ‘Services’; and then ‘Pharmacy Quality Scheme – Quality criteria’ and the two services are listed under:

  1. Quality criterion – Asthma referrals; and
  2. Quality criterion – Children’s asthma referrals.

The PharmOutcomes services allow contractors to record patient details who have consented to be referred to their GP practice. When this data is saved on PharmOutcomes, a referral will automatically be sent to the patient’s GP practice (if an NHSmail email address is held for that GP practice within PharmOutcomes).

Dementia-friendly environment checklist

Contractors also have the option of completing the dementia-friendly environment checklist and action plan on PharmOutcomes. Contractors are not required to complete the checklist and action plan on PharmOutcomes to meet the quality criterion. However, some contractors have expressed that they would prefer to complete this electronically; therefore, PSNC has worked with the PharmOutcomes team to make this available.

Once a contractor has logged into PharmOutcomes, the framework can be accessed by clicking on ‘Assessments’ and then the framework is listed under the title ‘Pharmacy Quality Scheme – Dementia Friendly Environment Checklist 2019’.

If a contractor has not used PharmOutcomes before, log in details can be obtained by sending a message to the PharmOutcomes helpdesk. Contractors will need to provide details of the pharmacy, contact information and an email address to issue the login details to. 

PharmOutcomes support that will be available soon

The following audits/frameworks will also be available shortly; we will alert contractors through our normal communication channels when these become available:

  • Lithium audit*;
  • Methotrexate audit*;
  • Amiodarone audit*;
  • Phenobarbital audit*;
  • Valproate safety audit; and
  • NSAID audit.

*Contractors are only required to complete one of these audits in the following order of preference: lithium; methotrexate; amiodarone; or phenobarbital. Please see pages 29-42 of the NHS England PQS guidance for further information.

CPPE support

The Centre for Pharmacy Postgraduate Education (CPPE) has a range of programmes and wider support related to the PQS. This is all available via the PQS page on their website.

Declaration data for previous review points

The NHSBSA has published the declaration data for the April 2017, November 2017, June 2018 and February 2019 review points of the Quality Payments Scheme (the PQS was previously known as the Quality Payments Scheme).

Further information can be found on the Pharmacy Quality Scheme – Statistics page.

FAQs

FAQs on the PQS are available on the Pharmacy Quality Scheme – FAQs page.

On-demand webinar and slide pack

The PQS webinar, which was held on 9th October is now available on-demand. An accompanying slide pack is also available.

Return to the Pharmacy Quality Scheme hub page



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