Pharmacy Quality Scheme – Risk review

Pharmacy Quality Scheme – Risk review

Community pharmacy contractors passing the gateway criteria will receive a payment for the Pharmacy Quality Scheme if they meet one or more of the domains. The risk management and safety domain consists of five quality criteria, one of which is that on the day of their declaration (which must be done between 3rd February 2020 and 28th February 2020):

‘the pharmacy has available, at premises level, an update of the previous risk review undertaken as part of the 2018/19 Quality Payments Scheme (QPS), i.e. updated since the last review date of 15 February 2019, that the pharmacy team at the premises had drawn up for a risk in that pharmacy. This update must include a recorded reflection on the identified risk and the risk minimisation actions that the pharmacy team has been taking and any subsequent actions identified as a result of the reflection. The risk review should include the risk of missing sepsis identification as a new risk as part of the review and record demonstrable risk minimisation actions that have been undertaken to mitigate the risk.

Note: Pharmacies that did not claim for the risk management quality criterion previously, who wish to claim for the PQS 2019/20, must have a risk review containing two identified risks, including the risk of missing sepsis as above, as part of completion and claiming for this domain.’


Click on a heading below for more information.

NHS England and NHS Improvement guidance

How to achieve this quality criterion (includes guidance and template risk reviews)

PSNC has worked with the Community Pharmacy Patient Safety Group to produce the resource, Pharmacy Quality Scheme – Completing the risk review, which provides contractors with  information on what they need to do to meet the quality criterion as well as worked examples of the risk review templates.

PSNC, the Community Pharmacy Patient Safety Group and NHS Improvement have created the below templates (these have been updated for the 2019/20 PQS).

If you completed a risk review for the 2018/19 Quality Payments Scheme (QPS), you should complete the below template to demonstrate how you have reflected on this previous risk review.

Reflecting on your previous risk review (Word)

Reflecting on your previous risk review (PDF)

If you did not complete a risk review for the February 2019 review point of the QPS, you should complete the below template to demonstrate that you have completed a risk review for an identified risk:

Risk review – Complete if you did not complete a risk review for the February 2019 review point of the QPS (Word)

Risk review – Complete if you did not complete a risk review for the February 2019 review point of the QPS (PDF)

Please note, you should only complete the first table in the above document at this stage. The bottom section should be completed at a later date when you have reflected on the risk review (see the Community Pharmacy Patient Safety Group – Completing the Risk Review resource for further information.

All contractors should also complete a risk review for sepsis:

Sepsis – Risk review (Word)

Sepsis – Risk review (PDF)

Pharmacy professionals are advised, if not already done so, to complete the Centre for Pharmacy Postgraduate Education (CPPE) Risk management training and e-assessment before completing the risk reviews (many pharmacy professionals will have completed this last year as part of the Risk management quality criterion of the 2018/19 QPS; there is not a PQS requirement to complete this again). Pharmacy professionals should also complete the CPPE Sepsis online training and assessment prior to completing the risk review on sepsis to inform the content of the risk reviews (the CPPE Risk management and Sepsis training and e-assessments are both quality criteria of the PQS).

The risk reviews do not need to be submitted to NHS England and NHS Improvement routinely but contractors should ensure that a copy of the risk reviews are kept in the pharmacy.

FAQs

FAQs on the Pharmacy Quality Scheme can be found on the Pharmacy Quality Scheme – FAQs page.

Return to the Pharmacy Quality Scheme hub page



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