Substance Misuse Services – Needle Exchange

Community Pharmacy Enhanced Service – Needle Exchange

Commissioned by Sheffield Drug and Alcohol Co-ordination Team (DACT). Website here

Current service documentation can be found here

Water Risks Leaflet Sheffield

For further information about the service please contact Sheffield DACT on 0114 2736810 or email

Condom Distribution

EMERGENCY HORMONAL CONTRACEPTION (EHC) and NEEDLE EXCHANGE (NEX) PHARMACIES with SHEFFEILD CITY COUNCIL / PUBLIC HEALTH – CHANGE IN PROCESS FOR THE SUPPLY OF CONDOMS AND LUBE:  From 31 October 2017, the Wicker Pharmacy will be the sole supply and distribution hub for condoms and lube ordering.  You no longer order directly through Durbin PLC or submit invoices for claims.  This decision has been made following feedback from pharmacies and a request to make the ordering process easier and quicker.  You can email or fax The Wicker to place an order on the linked order form.  Once an order is placed with the form completed correctly, it will be delivered within 2 working days. This service and delivery is free of charge.  Email or Fax(0114)272 6431. Please download the ordering process chart and the ordering form, to fax or email The Wicker Pharmacy to place an order.

  • Ordering is per box of condoms/lube, orders can be for more than 1 box.
  • The recommended maximum number of condoms per client is 6 and lube sachets 3.
  • If you are giving condoms to under 18 year olds we ask that you record this on the NHS Health database.

Any questions or issues please contact Lorraine Gosnell, SCC Public Health / Telephone (0114) 2930171.

Current Condom ordering process click here

SCC-public health condom order form for Sheffield pharmacies here

Historic Service Documentation

SCHEDULE 2 Service Specification as July 2011.

Patient feedback: Yellow Card and Red Card

Needle Exchange Reporting Form – for use in pharmacy. (Revised April 2013) Transfer data to PharmOutcomes


Online Claims should be made using PharmOutcomes. Login to PharmOutcomes

  • PharmOuctomes support is available online 
  • For urgent support, please call the helpdesk on 0330 660 0689 and leave a message clearly stating your location, your phone number and a brief description of the problem you are experiencing

Sheffield DACT require all contractors to use PharmaOutcomes  for claims and service records.

Useful Information

Sheffield DACT website for information about needs assessments, strategy, policy etc

NB There is a very useful on-line training resource which has been sent direct to participating pharmacies – for additional access to the relevant resource please contact Susie Coates – / 07939 560 641. 

Access to Prescribing Guidance/Clinics Out of Hours

PCASS OOH Guidance for community pharmacies from Primary Care Addiction Service Sheffield – Guernsey House

Best Practice Guidance

Drug Misuse and Dependence – UK Guidelines on Clinical Management


Substance Misuse Management in General Practice (SMMGP) is a network to support GPs & other primary health care team members who work with substance misuse in the UK. Visit their website here


Provide a useful training package for Pharmacists/Technicians offering substance misuse services. Visit the CPPE website

Photos of waste found in Sheffield

Needle Evidence IMG_0937Needle Evidence IMG_0968

New Sharps Waste Bin installed October 2016


Heroin alert 17.10.2018

Drug alert Heroin Spice Sept 2020