NHS England Area Team


South Yorkshire and Bassetlaw locality team oversees and accounts for the delivery of services on behalf of the CCGs in – Barnsley, Bassetlaw, Doncaster, Rotherham and Sheffield. This is to ensure that each individual CCG continues to meet its legal, financial and performance responsibilities and obligations.

For printable version of contact details click here

Audit Details

Community Pharmacy Assurance Framework (CPAF) Information

Please click here for details of the 2018-19 CPAF process.

Please click here for details of the 2017-18 CPAF return process.

Dispensing Specials – Certificates of Conformity


Until further notice, please do not send copies of certificates of conformity to NHS England in South Yorkshire and Bassetlaw.
Please ensure that you keep copies safely and make them available if required to do so by NHS England.

General Contacts For Community Pharmacies


All New Issues or Enquiries
Non-urgent email*: england.sybprimarycare@nhs.net
*For all emails sent to the above email, please put the town your pharmacy is in at the start of the subject line e.g. “Doncaster – subject of email” This allows the email to be directed to the right team member(s) as soon as possible.
Post: Primary Care Team,
1st Floor
Oak House,
Moorhead Way,
Bramley,
Rotherham
S66 1YY
Urgent: Tel: 0113 8253423 / 53364
ONLY contact a team member directly for existing, outstanding issues and queries. Failure to do this will cause delay

General Guidance on emailing the Area team
Put your town at the start of the subject line – this allows the email to be sent to a team member covering that locality as soon as possible, and even if team members are on holiday.
After the town, try to put a few words that best describe what the email relates to. Then add your ODS code (unless you want to remain anonymous)
E.g. subject: “Sheffield CD code query – FX111

General Data Protection Regulation (GDPR) and Information Governance (IG)

Details relating to GDPR will be posted here as they become available.

Please click here for letter from Embed around potential training.

Embed communication about IG here

Further IG communication from Embed IG here

Incident Reporting

Reporting (non-CD) Incidents:
Please report through the Nation Reporting and Learning System (NRLS) web portal here
Reporting CD incidents:
Please report through the eform or PDF version here
NHS England North (Yorkshire and Humber) Controlled Drugs (CD) team is led by Gazala Khan the Lead Controlled Drug Accountable Officer (CDAO) for the region and supported by the CDAO team.
NUMSAS – Inapproriate Supplies of CDs
CDAO NUMSAS Newsletter July 18

Patient Returned Waste Medicines Collection

For all issues please email england.sybprimary@nhs.net stating “waste collection” in the subject line and details and supporting information within the email. Please include Pharmacy details including ODS code and current collection schedule.

Payment Queries

For queries relating to prescriptions and national services contact NHSBSA in the first instance.

For queries relating to locally commissioned services contact the appropriate local commissioner (eg CCG or LA)

Pharmacy Stationery


For issues relating to stationary orders and/or delivery of drug tariff etc, send an email with the
service you are contacting about in the subject line to: PCSE.enquiries@nhs.net
PCSE April 2016