Flu Vaccination Service 2019/2020

Training requirements for the national Flu Vaccination Service 2019/20


On 20th July 2015, PSNC announced that as part of the 2015/16 community pharmacy funding settlement NHS England had agreed to allow community pharmacies in England to offer a seasonal influenza (flu) vaccination service for patients in at-risk groups. This service is the fifth Advanced Service in the English Community Pharmacy Contractual Framework (CPCF) and provision of the service commenced from 16th September 2015.

The national community pharmacy Flu Vaccination Service 2018/19 has now ended. Community pharmacy contractors are therefore reminded not to administer any further vaccinations under this service.

Flu vaccine orders for 2019/20

NHS England has published an updated letter in January 2019 detailing the recommended vaccines for the 2019/20 Flu Vaccination service.

The Department of Health and Social Care, Public Health England and NHS England have jointly published a letter to provide further information on the national flu immunisation programme 2019/20.


Click on a heading below for more information.

Introduction and background

Ordering and use of appropriate flu vaccinations

Service specification, Secretary of State Directions, Patient Group Direction and Guidance

Training requirements and resources

Resources for pharmacy teams

Promoting the service to patients

Eligible patient groups

Identifying carers eligible for a flu vaccination

Off-site vaccinations

Record keeping and data requirements

Patient questionnaire

Communicating with GP practices

Information and resources for LPCs

Frequently Asked Questions (FAQs)

Claiming payment


Flu vaccination service statistics

On-demand webinar 2018/19

Pharmacists and contractors practising in Wales should visit the Community Pharmacy Wales website for information on flu vaccination services in Wales.

PharmOutcomes Banner Consultation Skills for Pharmacy Practice Banner



To sign-up to the service or to cease offering the service,  complete the relevant forms on this website.

To claim for the service use this form.

Flu Vaccination FAQs HERE

Useful Resources

Here you can find guides and other resources that you may find useful:

Flu Service Fact Sheet – These are tips that will help your pharmacy to maximise uptake.

Condition Leaflets

Please see the below website for the approved condition leaflets to be used within pharmacies

Annual Flu Programme Gov.uk

Flyers and leaflets

PharmOutcomes Service Guide

A guide to help you through the generic PharmOutcomes service can be found here – PharmOutcomes Flu Guide