Quality Payments reminder: Urgent action required by contractors who did not fully meet the NHS Choices gateway criterion

August 24, 2017

Community pharmacy contractors are reminded that they only have until 10th September 2017 to act if they did not fully meet the NHS Choices gateway criterion at the April review point of the Quality Payments Scheme.

On Thursday 10th August 2017, the NHS Business Services Authority (NHS BSA) sent out an email to contractors who only partly edited or validated their NHS Choices profile to meet the gateway criterion for the April review point of the Quality Payments Scheme. For example, contractors may only have edited or validated one or two of the three sections of their profiles instead of the required three sections.

Contractors who were sent this email have until 10th September 2017 to edit or validate any sections of their NHS Choices profile that they failed to edit or validate by 28th April 2017, which was the deadline for meeting the NHS Choices gateway criterion.

Contractors are advised to check their junk/clutter folder in case the email has gone into this folder.

If contractors do not edit or validate the outstanding sections by 10th September 2017 they will NOT meet the gateway criterion and there will be a risk that the Quality Payment already made for the April review point will need to be recovered.

View a copy of the letter which was sent by email to contractors

Important information for the November review point

Please note, contractors will not be given a ‘second chance’ to edit or validate their NHS Choices profile following the November 2017 review point like they are being given for the April review point. It is therefore imperative that for the November review point, contractors edit or validate all THREE sections of their NHS Choices profile or they will not meet the NHS Choices gateway criterion and will therefore not be entitled to a Quality Payment.

Further information on the process to follow for the November review point can be found at: psnc.org.uk/QPNHSChoices

Distance selling pharmacies

Distance selling pharmacy (DSP) contractors who provided some, but not all the required information to meet the NHS Choices gateway criterion will also have been sent an email from NHS BSA on 10th August 2017 requesting that they provide the NHS Choices help desk with all the required information by 10th September 2017.

DSP contractors are advised to check their junk/clutter folder in case the email went into this folder.

If DSP contractors do not provide all the information there will be a risk that the Quality Payment already made for the April review point will need to be recovered.

View a copy of the letter sent by email to DSP contractors