Somerset County Council (SCC)
Please phone us on 0300 123 2224
Phone lines are open from 8am to 6pm Monday to Friday. Inbound and outbound calls may be recorded for training or quality purposes. Your calls come to our call centre, known as Somerset Direct.
For Deaf and hard of hearing callers, you can contact us using ‘Text Relay’ (by prefixing our contact numbers with 18001).
If you are worried about a child, young person or adult who could be in danger please contact
0300 123 2224. In an emergency always contact the police by dialling 999 or if it is not an emergency and you want to talk with the police, dial 101.
If you would like to speak to a Children’s Social Care Social Worker outside of office hours please phone the Emergency Duty Team (EDT) on 0300 123 23 27
You can find out of hours contact information on our Adult Social Care out of hours contact page.
If you have a quick question for the Adult Social Care team, please use our contact form For a more detailed conversation please phone 0300 123 2224
If you are a professional you can contact Adult Social Care.
Please phone the numbers below for the following services:
Fostering and Adoption enquiries 0800 587 9900
Culture and Heritage 01823 278805
Somerset Skills and Learning 0330 332 7997
Mendip District Council 0300 303 8588
Sedgemoor District Council 0300 303 7800
South Somerset District Council 01935 462462
Taunton Deane Borough Council 01823 356356
West Somerset District Council 01643 703704
Other useful numbers
Wellington Community Office 01823 667279
EMA (Education Maintenance allowance) Helpline for Students 0808 101 6219
Student Finance Direct (Higher Education Students only 0845 607 7577
Street Lighting Faults 0845 601 0939 (office hours) and 0845 795 9639 (for out of hours emergencies)
Citizens Advice Bureau Consumer Helpline 0345 404 0506
Email us: firstname.lastname@example.org
SMS Text Enquiries: Send us a message from your mobile phone to 07781 482 858 (Normal text message rates apply)
Write to us:
Somerset County Council