PCSE Supplies Portal Information

This information has been provided by Primary Care Support England
Delivered on behalf of NHS England by Capita

“The online supplies portal provides GP Practices, Dentists, Opticians and Pharmacies with an easy way for ordering and tracking supplies, including NHS stationery, pre-printed forms (such as Prescription pads and GOS forms), needles and syringes.

Urgent supplies orders
For urgent supplies requests, please click on the ‘Submit an Urgent Order’ link on the portal.

You will not be charged for your regular supplies. The prices on the portal show the costs of orders to NHS England and have been included to help encourage responsible ordering.

Minimum / maximum order quantiles
Based on user feedback, we’re revising some of the minimum and maximum order quantities of certain items to ensure you have appropriate amounts for your needs.

Order status
You can check the estimate delivery date for your order on the ‘Track Order’ page.  We’ve added definitions of all the order status terms to the FAQ section of our website, so you can be clear on what the status report is telling you. Each practice has an allocated delivery day of the week.

Setting up additional users
As the ‘Main contact’ for your practice, you can set up other portal users in your practice and branches through the ‘User Management’ section of the portal.

The supplies catalogue
The portal hosts the new national catalogue of approved items. We will notify you via the portal noticeboard when products are added, suspended or removed from the catalogue.  If there are items not included in the catalogue which you feel are essential for your practice, please email ENGLAND.SMTinfo@nhs.net

Frequently Asked Questions (FAQs)
Based on users’ feedback we’ve enhanced the FAQ section of our website.  You’ll find information on how to view and track orders, manage returns, through to resetting portal passwords and much more.

You can also find a step by step guide on how to order supplies on the PCSE website.”

To log in to or register for the PCSE Portal click here

Please ensure you have an active Portal account and place orders for the items you need in good time to ensure you can maintain adequate stocks.