POD – NHS Prescription Ordering Direct

Great Yarmouth and Waveney CCG repeat prescription ordering system direct (POD)

Information for patients:

Suffolk LPC is the professional representative body for community pharmacies. The POD is operated and controlled by Great Yarmouth and Waveney Clinical Commissioning Group (CCG). Suffolk LPC is not directly involved in the POD ordering process in any way, and the information below is primarily intended to support our pharmacies.

If you are a pateint and wish to contact the POD please click here.

Please do not direct queries directly to Suffolk LPC. Thank you.


Information For Pharmacies

The Great Yarmouth and Waveney POD service currently operates across Great Yarmouth and Waveney CCG area and includes all the surgeries listed below.The NHS POD is operated by GYWCCG and has dedicated call handlers, trained to take requests for repeat prescriptions.  The LPC is supportive of the system which helps to re-educate patients on medicines ordering.

Please note that this is only in the Waveney area and there is no such system in place for the rest of Suffolk.

Surgeries where the POD service is available:

  • Bungay Medical Practice
  • High Street Surgery
  • The Beaches (formerly Central Surgery and Gorleston Medical Centre)
  • Kirkley Mill Surgery
  • The Park Surgery
  • The Millwood Partnership
  • East Norfolk Medical Practice
  • The Nelson Medical Practice

Information and resources:

Pharmacy process for DDS patients

Pharmacy request to order on behalf of patient

Process to switch patient from pharmacy initiated ordering to Prescription Ordering Direct

Q&A for Community Pharmacies