Managing Pharmacy Performance Concerns

There has recently been an increase in the number of pharmacy incidents being reported to the NHSE Regional Team. The NHSE Regional Team is responsible for investigating these incidents and demonstrating that learning has taken place.

For more information on the process, East LPCs have worked with NHSE to produce the following document which outlines the local process ‘Managing Pharmacy Performance Concerns’. Thanks go to Karen at Cambridgeshire and Peterborough LPC for producing this document.

If you are contacted by NHSE for more information regarding an incident you should consider using learning from the CPPE risk management module to help you respond

If you have any questions or require confidential advice contact the LPC on