Primary Care Support England

Modernising your services

Primary care support services are the responsibility of Primary Care Support England (PCSE), previously delivered by Serco.


You can contact PCSE using the following details:


Phone: 0333 014 2884

PO Box: Primary Care Support England, PO Box 350, Darlington, DL1 9QN


Supplies for pharmacies include; secure and non-secure NHS stationery, pre-printed forms, EPS tokens and delivery of the hard copy drug tariff.


Capita claims – April 2017

NHS England has set up an email account to handle claims from community pharmacy contactors about losses they have incurred due to poor service from Primary Care Support England (PCSE).

This follows a range of issues that have arisen since Capita’s takeover of the PCSE service contract in 2015, including delays in market entry decisions and late payments.

For more information click here