COVID-19 Hub

COVID-19 Hub

This COVID-19 hub contains links to information, guidance and resources on the COVID-19 (coronavirus) pandemic for community pharmacy contractors and their teams.

Section last updated: 1st April 2022

Following the Prime Minister’s announcement on 21st February 2022 and the publication of the Government policy document – COVID-19 Response: Living with COVID-19 – NHS England and NHS Improvement (NHSE&I) have issued guidance to NHS service providers, including community pharmacy contractors.

Read the NHSE&I letter

Read the PSNC update 

Our general guidance is that pharmacy contractors and their teams:

  1. Read the NHS England &NHS Improvement (NHSE&I) guidance whenever it is updated and implement its recommended actions;
  2. Clearly display relevant COVID-19 posters in your pharmacy;
  3. Review your Infection Prevention and Control measures in your pharmacy and put steps in place to mitigate any risks identified;
  4. All pharmacy staff should wear facemasks;   
  5. Implement your business continuity plan where required and seek assistance and advice from your Local Pharmaceutical Committee; and
  6. Keep up to date with developments by regularly checking the information on  COVID-19 on GOV.UK, the NHSE&I Coronavirus Primary Care webpage and checking your NHSmail shared mailbox on a regular basis for updates from NHSE&I.

Following requests from LPCs, we have created a series of key news and guidance round-ups to help you keep on top of the latest (COVID and non-COVID related) news updates. A new round-up will be added here every Monday to include the news from the previous week.

General contractor guidance on operating during the pandemic

COVID-19 testing for pharmacy staff and self-isolation guidance

Infection prevention and control guidance (including Personal Protective Equipment)

Safety and wellbeing of staff (including individual risk assessments)

Posters to display in pharmacies

Maintaining access to pharmacy services – opening hours and temporary closures

Maintaining access to pharmacy services – Changes to CPCF services

Pharmacy funding during the pandemic

Pharmacy service provision during the pandemic

Emergency and business continuity planning

EPS/IT contingency arrangements page

Pandemic Delivery Service

COVID-19 vaccinations

Antiviral treatments for COVID-19

Pharmacy Collect – Lateral Flow Device test kit distribution service

Regulatory changes during the pandemic

Promoting pharmacy to others during the pandemic

Messages issued to the sector

Letter from UK Chief Pharmaceutical Officers and regulators (21st January 2021)
The Chief Pharmaceutical Officers and regulators for pharmacy in the UK have issued a joint letter thanking all members of the pharmacy team for their ongoing work during the COVID-19 pandemic, and recognised the extreme pressures that they are continuing to face.

Pharmacy Minister’s open letter to community pharmacy staff (5th November 2020)
Jo Churchill MP, the Parliamentary Under Secretary of State with responsibility for community pharmacy, says the Government is “hugely grateful” for the work that community pharmacy teams have undertaken during the COVID-19 pandemic.

Matt Hancock thanks NHS workforce (17th August 2020)
The Health and Social Care Secretary, Matt Hancock, has praised the dedication of those who work for the NHS, whilst calling for evidence on reducing bureaucracy in the health and social care system. Mr Hancock set out what he has learnt from the COVID-19 pandemic and invited views from healthcare workers through an open consultation. The evidence gathered will be used to identify common bureaucratic burdens and make changes where appropriate.

PSNC CEO video message (15th May 2020)
In this video, PSNC Chief Executive Simon Dukes confirms that negotiations on additional funding for the sector are ongoing, and he describes how discussions with DHSC and NHSE&I are now also turning to the expected next phases of the pandemic in the UK.

Video message from the national pharmacy bodies (9th April 2020)
Coming together to film a video thanking the sector for its work to support patients, the CEOs of PSNC, AIM, CCA, NPA and RPS say their teams will continue to fight pharmacy’s corner and work flat out to provide support and guidance.

Pharmacy Minister’s open letter to pharmacy (3rd April 2020)
Jo Churchill MP, the Parliamentary Under Secretary of State with responsibility for community pharmacy, thanks pharmacists and pharmacy teams for their work during the COVID-19 pandemic. She says that Government recognised that pharmacy teams were on the front line and thanked them for the outstanding response they were giving patients.

Archived pages from earlier in the pandemic


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