Community pharmacy contractors should consider their business continuity arrangements in light of the COVID-19 pandemic.
Below is advice and information for contractors to support them in responding to the pandemic. These documents have been drafted to help pharmacies assess their business mix and decide how they can improve their dispensary efficiency, whilst still supporting their most vulnerable patients, in the event of multiple members of staff being off work to COVID-19.
The Government has announced that schools in England will be closed for all but a limited number of children. Schools have been asked to continue to provide care for children who are vulnerable and children whose parents are critical to the COVID-19 response and cannot safely be cared for at home.
The definition of key workers has been deliberately drafted broadly, so that all the people involved in the medicines and pharmacy supply chains who are critical to the supply of medicines, and the delivery of pharmacy services, to patients and the public – including pharmacists and pharmacy staff – are included.
Template letter that pharmacy contractors can issue to their staff (Microsoft Word)
Legitimate movement letter
The Royal Pharmaceutical Society (RPS) has produced a letter that pharmacy staff can use to help verify their right to legitimate movement as a key healthcare worker with law enforcement teams.
Shared-Care (supervised consumption)
Shared-Care service provision for people being treated for substance use during the COVID-19 pandemic (updated 25th March 2020)
For more information, see our instalment dispensing page.
Multi-compartment Compliance Aids (MCA) provision
Template letter to share with patients (Microsoft Word)
Template letter to send to care homes (Microsoft Word)
For more general information on making business continuity arrangements, see our emergency and business continuity planning page.
For additional EPS/IT contingency resources see our EPS/IT contingency arrangements hub.