PCN resources and guidance

PCN resources and guidance

This page contains guidance and resources to support LPCs and community pharmacy teams to get involved in local PCNs.

Further resources are being developed and feedback on the current guidance and resources is welcomed. If you have feedback or resources you would like to share with others via this page, please email the PSNC Services Team.

For introductory information on PCNs, visit the Primary Care Networks page.

Click on a heading below for more information.

Resources to support LPCs to get their contractors involved in PCNs

PSNC Briefing 022/19: PCN engagement – implementation guidance and resources update (June 2019)
PSNC has identified four phases of community pharmacy engagement with PCNs over the next 12 to 24 months. Focussing on the first phase (Mobilisation), this guide only outlines the key actions that need to be taken and the resources that can be used to support local engagement.

NHS England Guidance for LPCs – How to help contractors get involved with Primary Care Networks (June 2019)

Future of pharmacy animation
LPCs and pharmacy teams are encouraged to share the animation with local commissioners, politicians, charities and patient groups but, on social media, please use the hashtag #futureofpharmacy. Other resources related to promoting the animation can be found in the LPC members section of the website.

PSNC Briefing 015/19: Supporting community pharmacies to engage with Primary Care Networks – potential actions for LPCs (March 2019)
This PSNC Briefing provides suggested actions which LPCs could take to engage with PCNs and to support contractor engagement in the networks. The suggested actions are drawn from PSNC’s discussions with LPCs on how to work effectively with PCNs.

PSNC Briefing 013/19: An introduction to Primary Care Networks (March 2019)
This PSNC Briefing provides an explanation for community pharmacy teams of what Primary Care Networks (PCNs) are and their role in the NHS. It can be used by LPCs as an introductory briefing on PCNs for contractors, as part of local work to engage contractors and their team in the work of networks.

A recorded webinar (based on Briefing 013/19) is available which explains what contractors need to know about PCNs:

Presentation providing an introduction to PCNs for use at contractor meeting (Microsoft PowerPoint)

Template documents

Template letter to contractors about PCNs and seeking volunteers to act as local PCN leads* (Microsoft Word)

Template guidance for community pharmacy local PCN leads* (Microsoft Word)

Template meeting feedback form (for community pharmacy PCN leads to submit to the LPC following locality meetings)* (Microsoft Word)

*Developed from original template documents created by West Yorkshire LPC.

Other PSNC resources

PSNC – Working with GPs page
The above link includes the ‘Walk in my Shoes’ toolkit and The community pharmacy – A guide for general practitioners and practice staff.

PSNC Briefing 018/19: A summary of the Network Contract Directed Enhanced Service (DES) 2019/20 (April 2019)
This PSNC Briefing summarises the Network Contract DES, highlighting aspects of relevance to Local Pharmaceutical Committees (LPCs) and community pharmacy contractors.

Think Pharmacy prospectuses
The prospectuses provide introductions to specific pharmacy services and they have been designed to help LPCs and others to make initial service pitches to local commissioners and stakeholders. Think Pharmacy is a brand that has been successfully used by many LPCs to engage their local commissioners to think differently about the provision of services – to ‘Think Pharmacy’ as a solution.

The Think Pharmacy prospectuses are a great way to introduce pharmacy services to commissioners; each one highlights a healthcare challenge and explains how community pharmacy can provide a solution. These may be of particular use to LPCs as they gear up their work around PCNs as well as other commissioners.


PSNC Chief Executive Simon Dukes: PCNs will spur new thinking

NHS England information and resources

Guidance for LPCs – How to help contractors get involved with Primary Care Networks

Primary Care Networks: A briefing for pharmacy teams


PCN Frequently Asked Questions – These FAQs are also available as a PDF.


In April 2019, NHS England started to publish a series of podcasts on PCNs.


Chief Pharmaceutical Officer Dr Keith Ridge: The team bringing wellness back to a community at the edge


NHS England is holding a series of webinars to support the development of PCNs. The webinars will focus on a range of topics, such as how to best use technology to develop services and the role of pharmacy within PCNs, and will include examples of work already in progress across the country with a chance to ask questions and find out more about next steps in relation to the development of PCNs.

Two webinars will focus on ‘Working with pharmacy’ and will be held on:

There is no need to register in advance for the webinars, just click on the link above at the start time.

Further information on the other webinars can be found on the NHS England website.

Information and resources from other organisations


Primary Care Commissioning (PCC) is publishing a series of short podcasts (no longer than 10 minutes) to help primary care providers and commissioners keep up to speed with the rapidly evolving story of PCNs. The first podcast is on the role of the Clinical Director and is available on the PCC website.

NAPC guidance

In May 2018, the National Association of Primary Care (NAPC) published a guide to inspire further integration of community pharmacy within Primary Care Home (PCH) sites, with the aim of improving patients’ health and supporting them to manage their conditions. A forum of leaders within community pharmacy developed the guidance, examining ways in which further collaboration between PCH sites and community pharmacy could be encouraged to ensure pharmacies are integral to supporting the health and care needs of patients within PCHs.

The guide Primary care home: community pharmacy integration and innovation looks at ways Local Pharmaceutical Committees, community pharmacies and PCHs can make greater use of pharmacists’ skills as part of a PCHs’ whole population health management approach. It proposes a list of actions to galvanise PCHs and community pharmacy to come together to create innovative solutions to the current challenges and improve services for their local population; the recommendations can also be applied in seeking to improve collaborative working between community pharmacy and other professionals within PCNs.

The guide proposes five actions for LPCs and leaders of PCH sites/PCNs:

  1. start conversations between leaders of PCH/PCN and LPCs to work in partnership;
  2. adopt “Walk in my shoes” to gain an insight into each other’s working environment;
  3. develop a joint engagement strategy and co-design new services with patients and communities;
  4. align population health needs with the potential for community pharmacy; and
  5. explore the community pharmacy workforce needs to create workforce redesign and a culture of greater integration.

Training opportunities

One of the action points from the Future of pharmacy animation is to ‘take all opportunities for further training and to provide services’.

NHS England is funding the provision of post-registration training for community pharmacists through several universities. This training can be access via Health Education England.

Other fully funded workforce education and development programmes can be found on our Pharmacy Integration Programme/Fund (PhIF) webpage.

The Centre for Pharmacy Postgraduate Education (CPPE) offers a range of creative learning opportunities from courses on providing pharmacy services to leadership development programmes.

Speak to your LPC to find out if any local training events are available.

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